Diamond Bank Excites Customers

Diamond Bank has continued to excite its customers with the introduction of an online loan application platform that allows customers to request for a loan, monitor and receive automatic feedback on the approval process anywhere, anytime without hassles.

With this, the Bank has reaffirmed its commitment to continue to drive financial inclusion of the unbanked in the economy.

The new Diamond loan application is a convenient, hassle free application and it is not limited to Diamond customers only.

According to the bank, the online loan application platform is in line with its vision to be at the forefront of using technology to deliver quality customer service that goes beyond banking.

One of the key features of the online loan application platform is that one does not need to have an account with Diamond Bank before people can apply for loan.

Head, Corporate Communications Division of Diamond Bank, Ayona Trimnell, stated that the digital transformation offers invaluable benefits and advantages to the customer, pointing that the new online loan platform is simple and user-friendly.

She said: “It gives the customer greater control of the loan application process because the customer is able to monitor the loan requests and the interactive loan calculator helps the customer to plan his/her monthly repayment.

Also, the online loan platform provides access to information on personal and business loans”.