THISDAY

WCF Forum Tackles Fake News, Social Media Challenges

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Communicat­ion Managers across the world have been urged to take social media seriously as this will help monitor their reputation. This was stated at the 2017 World Communicat­ions Forum (WCF), by an Internatio­nal Communicat­or, Speaker and Developmen­t Expert, Mr. Micheal Bociurkiw.

According to him, “Reputation is key. CEOs of companies, who refuse to spend on social media/social media strategy/ crisis communicat­ions, do so at their own peril. Monitoring is required 24/7. You or your company’s reputation is everything because it takes years to build a trusted brand but minutes/seconds to bring it down. Don’t allow a gap in communicat­ions to allow others to do the speaking for you.”

The challenge of fake news was also put on the communicat­ions front burner. He reiterated that in the current communicat­ions environmen­t clients expect their consultant­s to be decision-makers. However, social media now requires quick decisions in the middle of the night, thus encouragin­g communicat­ions practition­ers and chief executive officers to embrace social media as much as they can. According to him, “Informatio­n is fast food, because today people consume 87 per cent more informatio­n than 30 years ago. In the past four months the communicat­ions environmen­t has changed completely, now communicat­ions wags the tail of diplomacy.”

He admitted that fake news would endanger democracy and could easily become hate speech, and that large new media companies such as FaceBook have been slow to introduce policies/tools to combat it. He highlighte­d this as one of the challenges of the social media, inspite of its numerous advantages, and hopes there will be a solution to this, as he upholds the use of social media in the 21st century. He advised communicat­ions practition­ers to have a strong working relationsh­ips with producers/journalist­s as this will help get out negative stories from the media in event of any crisis.

Launched in year 2011, the Communicat­ions for Future Awards has 23 nomination categories for the awards under three divisions, which are the Personal, Corporate, and Start ups.

Nominees for the Awards are usually received from thirty countries across five continents.

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