9mobile Parleys Enugu Customers, Introduces New Prepaid Package

9mobile has again raised the bar of positive customer experience as the telecoms company hosted its esteemed customers in Enugu and its environs at the quarterly interactive feedback session, called 9mobile Customer Forum. The 9mobile Customer Forum is an interactive feedback session aimed at engaging customers to deepen relationships. The session provides a platform for valuable engagement with customers through constructive feedback on their experiences from using various services and products on the 9mobile network.

In a related development, 9mobile has introduced the Moreflex Hybrid Premium Bundles, which is a prepaid package service that offers cost effective roaming experience to customers on voice, SMS and data services. The package is designed to allow subscribers use the flex bundles locally and when roaming in selected countries. Speaking on the new package, Director, Consumer Segment, AdeoluDairo, said: “The new MoreFlex Hybrid Premium Bundles is in keeping with our promise to constantly introduce innovative solutions that break communication barriers for both our data and voice subscribers.”

He added that the new package is a unique product that allows prepaid customers to enjoy roaming functionality while in selected roaming destinations. Dairo explained further that the hybrid bundles are also available to postpaid customers on Classic Hybrid and MoreBusiness Hybrid and such customers can purchase the bundles from their prepaid account.