COVID-19: Ikeja Electric Closes Offices Partially

The Ikeja Electric (IE) Plc has announced that no physical transaction of business will take place across offices in its franchise network for the next one week. It said the partial closure was in line with the ongoing efforts nationwide to prevent further spread of the dreaded COVID-19 pandemic and to protect its customers and staff.

The Disco, in a statement explained that the partial closure, which took effect from Tuesday, was part of precautionary measures necessitated by the need to safeguard the health of customers and staff by limiting their exposure to the deadly virus.

“The spread of the virus, according to World Health Organisation (WHO), is believed to be mainly through person-toperson contact, which enables respiratory droplets from infected individuals, who exhibit or later show symptoms such as coughing, sneezing, breathing difficulty, fever etc., to be transmitted to other persons,” IE said.

Meanwhile, the power distributing firm has reassured its teeming customers that services including supply of electricity to them, fault clearing, online channels for purchase of energy credits and payment of bills are unaffected by the temporary closure. It said customers can continue to make enquiries or complaints to its Customers Care Team via email, live chat or phone calls. The acting Chief Executive Officer of of Ikeja Electric, Mrs Folake Soetan, noted that the safety and health of employees and members of the public is a priority to the organisation.