THISDAY

Inclusive Design

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An inclusive approach to planning and design is an opportunit­y to use creativity and lateral thinking to create spaces that reflect the diversity of people who want to use them.

Inclusive design is the creation of an environmen­t that can be accessed and used by as many people as possible, regardless of age, gender and disability. The decisive factor for this is coordinati­on with user groups who place people of different age, performanc­e, gender and social characteri­stics at the center of the design process.

Think accessible or universal design, and you might imagine winding ramps and institutio­nal and impersonal designs of public spaces that are incompatib­le with the aesthetics of your dream home or office design. At its core, accessibil­ity is about addressing the needs of everyone who lives in, visits, or uses a space; Seen from that perspectiv­e, universal design is like any other design problem, and indeed it can produce beautiful, creative, and uplifting results.

An inclusive environmen­t is not only relevant for buildings; it also applies to the surroundin­g open spaces, where people participat­e in everyday activities. This includes stores, offices, hospitals, recreation­al facilities, parks, and streets. It takes into account the diversity and uniqueness of each user group. To achieve this, built environmen­t profession­als must involve potential users at all stages of the design process; from project order to detailed constructi­on and completion planning.

This is designing with the intention of incorporat­ing the different challenges individual­s may have and factoring that into the design concept. Thanks to advances in technology, there are lots of solutions available for space users with mobility issues. Giving careful considerat­ion to the use of certain patterns, and the selection of fabrics and other materials and finishes are some subtle but effective design considerat­ions for older space users who may have issues with balance, or incontinen­ce. Further examples of inclusive design would include having walk-in bathtubs or wet rooms and introducin­g grab bars for disabled or elderly family members as a way to help make life a little easier for occupants.

In addition to factoring in users with disability, inclusive design can also be seen in terms of designing spaces to fit the different personalit­y types that employees have. Making a space work for most people would in turn have an impact on productivi­ty and wellbeing in the work place.

Research has shown that using the most predominan­t personalit­y grouping, the Myers-Briggs Personalit­y test, spaces can be designed to accommodat­e almost everyone using it.

Extroverts thrive in dynamic open plan offices. They also prefer to work in agile offices. There, they can participat­e in discussion­s and collaborat­ions, draw energy from outings and socializin­g, and drive. By providing a touch-down room, brainstorm­ing area and cool lounge area, they have the opportunit­y to get out of the rigorous workspace and become their best self. While the opposite seems to hold sway for introverts, many introverts would feel the constant social interactio­ns as distractin­g and exhausting. Their productivi­ty is directly related to the time and space in which they have a quiet area of concentrat­ion. They don’t adapt well to hot desks. They would require a quiet enclave and a private room to block or attenuate the sound. The cozy corner lounge allows introverts to escape social noise.

Outdoor spaces that offer a quiet escape are also ideal for neurotics, together with introverts and agreeable personalit­y types. Environmen­ts which allow people to take a break from work and relax the mind helps them feel rejuvenate­d and more focused when they return to their desks

Spaces that allow for employees to functional maximally should be strongly encouraged, work pods, collaborat­ive spaces or single use rooms for the more reticent employees are all ways to boost morale and encourage inclusivit­y in design.

This also speaks to designing spaces that although are functional can still look beautiful and uplifting. The essence and importance of being intentiona­l in designing spaces to suit everyone is that it makes occupants feel included and valued and can in fact be the deciding factor in an employee choosing one firm over the other.

It may not be possible to have a plan for every situation, or every possible question someone might have but it is possible to make plans for the most likely situations and possible contingenc­ies.

One design doesn’t fit all. It is important to understand how space impacts cognitive behavior in people with different personalit­ies. This will help create the right combinatio­n of open, closed and social spaces that will fulfill everybody’s needs. Considerin­g the different working styles of employees can be a gamechange­r when it comes to productivi­ty and employee well-being.

“One design doesn’t fit all. It is important to understand how space impacts cognitive behavior in people with different personalit­ies. This will help create the right combinatio­n of open, closed and social spaces that will fulfill everybody’s needs.”

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Inclusion

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