CUSTOMER CENTRIC
MERCEDES-BENZ OMAN CONNECTS WITH COMMERCIAL VEHICLES CUSTOMERS
Celebrating the Holy Month of Ramadan, MercedesBenz Oman hosted Iftars for its Commercial Vehicles customers in Muscat, Salalah and Suhar. Part of the company’s efforts to reconnect with customers, the events highlighted some of this year’s most recent initiatives and events including the launch of the new Actros and Arocs trucks, service weeks and the Commercial Vehicles newly introduced LinkedIn page.
“We are excited to be inviting so many of our Commercial Vehicles customers across the Sultanate to celebrate and enjoy Iftar with us this Ramadan. These gatherings are an essential component to the MercedesBenz family, these events are in part an appreciation for their loyalty and an opportunity to meet and reconnect with our customers,” said Gary Brown, Commercial Vehicles’ General Manager, Mercedes-Benz Oman. “We are committed to fulfilling our promise of delivering reliable and robust trucks, vans and busses each and every day.”
Dedicated to providing premium service throughout the ownership of every vehicle, Mercedes-Benz Oman has remained committed to its After-Sales care. This includes several services weeks and health checks throughout the year in addition to offers including its most recent Preventive Maintenance service package for Actros trucks. Always handled by highly trained technicians, drivers can rest assured that their trucks, buses and vans are in good hands. One highlight of the Iftars was the introduction of the official LinkedIn page of Mercedes-Benz Commercial Vehicles which includes Trucks and Vans in Oman. As market leaders, this new platform fills a uniquely specific segment aimed at further serving customers, bringing them exciting stories and updates on the latest products and services.
With a rigorous prioritisation of providing all customers with the very best customer experience, MercedesBenz Oman Commercial Vehicles offers its customers an unrivalled range of tailor-made and reliable transport solutions, local service and parts supply throughout the wide MercedesBenz network as well as expert technical and driver support.