Meethaq Islamic Banking upgrades its e-channels

Meethaq Islamic Banking from Bank Muscat has reached a significant milestone in its digital transformation journey by upgrading its e-channels system. This upgrade involved transitioning from a legacy core banking system to the advanced (T24) platform with the support of Systems Limited, a global system integrator.

This strategic step underscores Meethaq’s commitment to driving innovation through cutting-edge technology, addressing customer needs and expectations, reducing operational costs, and enhancing time-tomarket capacity, a press release said.

The implementation of this new system is poised to reshape the Islamic Banking Landscape in the sultanate, enhancing the customer experience and enabling them to easily and efficiently follow up on their transactions. Further, it will expand the range of banking services and functionalities available through Meethaq’s mobile app and Internet banking platforms. Meethaq remains steadfast in its pursuit of leadership by offering a diverse range of Shari’a compliant Islamic banking products and services.

The initiative aligns with Meethaq Islamic Banking longterm goals and strategy of fostering innovation and staying up-to-date with the global industry trends. By elevating its mobile app and Internet banking platforms through this digital transformation, Meethaq is poised to significantly enhance customers’ digital experience. With state-of-the-art features such as utility payments, fund transfers between accounts, PASI payments, Credit Card outstanding payments and the ability to open savings and fixed deposit accounts, customers can enjoy unprecedented convenience and flexibility in managing their finances.

Furthermore, Meethaq has implemented enhanced security features to safeguard customers’ sensitive information, ensuring peace of mind while banking online. Additionally, customers can now conveniently request debit cards, seamlessly link debit cards to multiple accounts, reserve safe deposit lockers and purchase gift vouchers for popular platforms such as Apple itunes, Google Play, Playstation, Xbox and Steam. These ongoing efforts reflect Meethaq’s commitment to delivering unparalleled service excellence and driving forward the objectives of Oman Vision 2040.

Meethaq Islamic Banking maintains its position as the most preferred provider of Sharia-compliant services and solutions in Oman, offering a comprehensive suite of Shari’acompliant retail, corporate, and wholesale banking products and services. With a network of over 28 branches across the sultanate, Meethaq ensures enhanced accessibility to banking services through a dedicated network of over 50 ATMS/ CDMS along with free access to over 800 ATMS and CDMS of Bank Muscat. This accessibility underscores Meethaq’s commitment to serving a broad customer base.

In recognition of its pioneering role in the Islamic banking sector, Meethaq Islamic Banking has received numerous accolades from regional and global institutions, including the Leading Islamic Banking Brand Award.