DOOR-TO-DOOR SALES BARRED WARN­ING:

Vi­o­la­tors to be fined not less than RO 200 and not more than RO 1,000

Oman Daily Observer - - FRONT PAGE - ZAINAB AL NASSRI MUS­CAT, JAN 13

Sales rep­re­sen­ta­tives and ven­dors have hence­forth been barred from en­gag­ing in door-to-door sales, which im­plies they can no longer visit homes to pro­mote their goods/ ser­vices, the Pub­lic Au­thor­ity for Con­sumer Pro­tec­tion (PACP) has said.

The new PACP res­o­lu­tion bars sales rep­re­sen­ta­tives from vis­it­ing homes and res­i­den­tial units from pro­mot­ing goods/ ser­vices with­out con­sumers’ per­mis­sion.

An ‘ad­min­is­tra­tive’ fine of not less than RO 200 and not more than RO 1,000 will be im­posed on vi­o­la­tors, as per res­o­lu­tion no. 10/2019.

The de­ci­sion fol­lows a se­ries of com­plaints from the peo­ple about ven­dors knock­ing on their doors to sell goods, in­clud­ing elec­tronic ap­pli­ances.

The de­ci­sion was widely wel­comed on so­cial me­dia, with many say­ing such ven­dors were an­noy­ing. “It is a good de­ci­sion. It should ap­ply to com­pa­nies that ran­domly call peo­ple to of­fer their ser­vices as well as elec­tric goods,” said a so­cial me­dia ac­tivist.

“Why not bar beg­gars, who knock on the doors dur­ing our af­ter­noon naps,” asked Salim, an­other ac­tivist.

Many com­pa­nies en­gage in doorto-door sell­ing. “Such com­pa­nies have no of­fice and they want to con­tact with con­sumers so that they can avoid after­sales ser­vice,” said an of­fi­cial.

Said bin Kh­mais al Kaabi, Chair­man of PACP, had is­sued a de­ci­sion in 2015, bar­ring the sale of elec­tri­cal/ elec­tronic de­vices in non-com­mer­cial es­tab­lish­ments.

Ac­cord­ing to the de­ci­sion, such prod­ucts should be dis­played at a place des­ig­nated for sale after ob­tain­ing per­mits from the au­thor­i­ties con­cerned.

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