KIA Oman honoured with 2023 Sales
Customer Satisfaction Regional Excellence Award
AT a recent special ceremony, Mr Yuri Duzhnikov - Head of Sales, Kia Middle East & Africa region, gave away the ‘Regional Excellence Award’ for securing the highest Sales customer satisfaction index in the region to its distributor in Oman – Reliable International Automotive LLC (RIA). The award was presented on behalf of Mr Soohang Chang, KIA President, Middle East & Africa Region and received by Mr Abdullah Mohamed Bahwan, Managing Director – Corporate, Saud Bahwan Group.
The award recognises the RIA’S outstanding performance and effective initiatives taken across the Customer Journey Cycle in the Vehicle Sales process.
Speaking at the occasion, Mr Yuri Duzhnikov remarked, “We extend our heartfelt congratulations to Sheikh Mohammed Saud Bahwan and Mr Abdullah Mohamed Bahwan for this remarkable achievement. Among all distributors in Middle East & Africa region, Reliable International Automotive LLC (RIA) has truly excelled in ensuring high levels of customer satisfaction. We commend RIA for their unwavering dedication and efforts, evident in this well-deserved recognition. RIA is one of our esteemed Kia distributors that has consistently prioritised customer satisfaction across all endeavours. This award is a testament to their passion and commitment.”
Accepting the esteemed accolade, Mr Abdullah Mohamed Bahwan stated, “I am grateful to Kia for their continuous support and cooperation which is pivotal to our success. I also thank our loyal Kia customers for their unwavering support which has been instrumental in achieving this distinction. Moving forward, we will strive to remain dedicated in our commitment to elevate our services, aiming to set even higher benchmarks in customer satisfaction.”
Reliable International Automotive LLC remains steadfast in its commitment to delivering inspiring customer-centric services. At RIA, customer relationship extends far beyond the initial purchase of a Kia vehicle; it marks the beginning of a lasting relationship that transcends generations, a key factor in fostering enduring customer loyalty.