New India Co. welcomes new COO
Dr K. P. Sebastian, who holds an excellent professional record in the fields of animal husbandry and insurance sector, has been with New India Assurance for more than 27 years in various capacities
MUSCAT: New India Assurance Company Ltd. Sultanate of Oman organised a grand welcome party for Dr K. P. Sebastian, the newly joined Chief Operating Officer (COO) clubbed with a farewell to the outgoing COO, K. V. Francis with its staff members and the sub agents at Banquet Hall, Mumtaz Mahal, Muscat.
Dr Sebastian in his introductory speech briefed about his professional experience and expertise in the field of general insurance sector. With an excellent professional record in the fields of animal husbandry and insur- ance sector, he has been with New India Assurance for more than 27 years in various capacities, says a press release.
Dr Sebastian completed A.I.I.I. with gold medal and completed fellowship also with gold medal. Prior to his foreign assignment Dr Sebastian was the senior divisional manager, Auto Hub, Cochin. He introduced ‘Automobile Tie Up’ arrangement with the largest automobile dealer in India (Maruti), in Kerala and established a new divisional office, exclusively for servicing automobile Industry, which have become the No. 1 in India within a short span of time.
Dr Sebastian has introduced innovative and need-based covers for various sections of the general public as well as for corporate sector and was also instrumental in introducing a special insurance scheme – ‘Pravasi Suraksha Policy’, for the benefit of non-resident Indians, particularly for the Gulf NRIs, in association with NORKA. He has specially trained in health insurance management at National Insurance Academy (NIA) and he was also a member of special committee constituted by Government of Kerala for devising agricultural insurance schemes for the benefit of farmers.
His main agenda includes providing customer satisfaction ‘beyond industry standards’, ensuring issuance of ‘zero defect’ policies, as well as increasing the market share without compromising quality underwriting.
In his speech Dr Sebastian assured that during his period, the New India-Oman operations will scale further heights in Oman’s general insurance market by in- ducting constructive ideas and providing 100 per cent customer satisfaction with the support and cooperation of his excellent work force and sub agents/intermediaries. He stressed that New India health insurance policy, ‘Better Health’, a healthcare insurance programme for corporate clients, is one of several attractive policies in its vast array of products and services. ‘Family Health’ is a medical insurance scheme with portability facility to existing customers by which customers can continue with health insurance schemes back in India, upon their return. ‘New India’ constantly promote value-added products and services as it is its tradition to achieve customer satisfaction and value addition. Dr Sebastian further emphasised that the New India-Oman has a very good com- mitted customer base – large, medium and small corporate clients as well as cash customers. The company builds up good and strong customer relationship and is able to maintain the reputation of being one of the most customer friendly insurance companies in Oman market. For about four decades of operation in Oman, ‘New India’ has carved out a reputation of not only being customer friendly, but also for being trustworthy and stable in all aspects. He once again reiterated that New India Assurance is committed to ensuring social and economic/financial security to the citizens, expatriates, householders, trade, commerce and industry of this great nation by offering quality products and services at most competitive rates. Further, New India shall also strive to ensure that the protection of general insurance does not remain restricted to trade and industry alone. It shall be taken to the doorstep of the ordinary citizen by spreading its network far and wide to unrepresented areas.
Francis thanked and conveyed his gratitude towards the support and cooperation received from each and every one of the staff members for discharging his duties and attaining various goals during his service period in the Sultanate of Oman. Francis recalled the wonderful association with sub agents and the staff members since 2010. He also acknowledged the support and cooperation extended by each and every person for attaining various milestones during his tenure in the Sultanate of Oman and urged the members present to extend the same to the incoming COO too.
Wison Raj, CFO, Majid Group, in his speech read out the message of chairman Majid Abdul Rahim Jaffar, who missed the get-together due to preoccupied commitments and conveyed his thanks and regards to the excellent service rendered by the outgoing COO, Francis and wished him all the very best for his future endeavours. Further Wilson expressed and conveyed best wishes to Sebastian for his new assignment and assured all support and cooperation.
I. M. Jacob, general manager, expressed his gratitude towards the support and cooperation extended by Francis.