Times of Oman

Are we paying for our privacy, or are we not?

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The ad-financed Internet aren’t free, and the price they extract in terms of privacy and control is getting only costlier. A recent Pew Research Centre poll shows that 93 per cent of the public believes that “being in control of who can get informatio­n about them is important,” and yet the amount of informatio­n we generate online has exploded and we seldom know where it all goes.

Facebook and other social networking sites that collect vast amounts of user data are financed by ads. Just this week Instagram, which is owned by Facebook, announced plans to open users’ feeds to more advertiser­s. The dirty secret of this business model is that Internet ads aren’t worth much. Ask Ethan Zuckerman, who in the 1990s helped found Tripod.com, one of the web’s earliest ad-financed sites with user-generated content. He even helped invent the popup ad because corporatio­ns were wary of the user content appearing next to their ads. He came to regret both: the pop-up and the adfinanced business model. The former is annoying but it’s the latter that is helping destroy the fabric of a rich, pluralisti­c Internet.

Zuckerman points out that Facebook makes about 20 cents per user per month in profit. This is a pitiful sum, especially since the average user spends an impressive 20 hours on Facebook every month, according to the company. This paltry profit margin drives the business model — Internet ads are basically worthless unless they are hypertarge­ted based on tracking and extensive profiling of users. This is a bad bargain, especially since two-thirds of American adults don’t want ads that target them based on that tracking and analysis of personal behaviour.

This way of doing business rewards huge Internet platforms, since ads that are worth so little can support only companies with hundreds of millions of users.

Ad-based businesses distort our online interactio­ns. People flock to Internet platforms because they help us connect with one another or the world’s bounty of informatio­n — a crucial, valuable function. Yet ad-based financing means that the companies have an interest in manipulati­ng our attention on behalf of advertiser­s, instead of letting us connect as we wish. Many users think their feed shows everything that their friends post. It doesn’t. Facebook runs its billion-plus users’ newsfeed by a proprietar­y, ever-changing algorithm that decides what we see. If Facebook didn’t have to control the feed to keep us on the site longer and to inject ads into our stream, it could instead offer us control over this algorithm.

Many nonprofits and civic groups that were initially thrilled about their success in using Facebook to reach people are now despondent as their entries are less and less likely to reach people who “liked” their posts unless they pay Facebook to help boost their updates.

What to do? It’s simple: Internet sites should allow their users to be the customers. I would, as I bet many others would, happily pay more than 20 cents per month for a Facebook or a Google that did not track me, upgraded its encryption and treated me as a customer whose preference­s and privacy matter.

Many people say that no significan­t number of users will ever pay directly for Internet services. But that is because we are misled by the mantra that these services are free. With growing awareness of the privacy cost of ads, this may well change. Mil- lions of people pay for Netflix despite the fact that pirated copies of many movies are available free. We eventually pay for ads, anyway, as that cost is baked into products we purchase. A seamless, secure micropayme­nt system that spreads a few pennies at a time as we browse a social network, up to a preset monthly limit.

There are other obstacles. Someone has to build those viable, privacy-preserving micropayme­nt systems — but Silicon Valley is known for its entreprene­urial spirit, right? And we’re not starting from scratch. Micropayme­nt systems that would allow users to spend a few cents here and there, not be so easily tracked by all the Big Brothers, and even allow personalis­ation were developed in the early days of the Internet. Big banks and large Internet platforms didn’t show much interest in this micropayme­nt path, which would limit their surveillan­ce abilities. We can revive it.

If even a quarter of Facebook’s 1.5 billion users were willing to pay $1 per month in return for not being tracked or targeted based on their data, that would yield more than $4 billion per year.

Facebook’s chief executive, Mark Zuckerberg, seems to have plenty of money, but I’d like to give him some of mine. I want to pay a small fee for the right to keep my informatio­n private and to be able to hear from the people I want — not the sponsored-content makers I want to avoid. I want to be a customer, not a product.

Zuckerberg has reportedly spent more than $30 million to buy the homes around his in Palo Alto, California, and more than $100 million for a secluded parcel of land in Hawaii. He knows privacy is worth paying for. -

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