Infiniti Express Service promises car service in just one hour

MUSCAT: Striving to create a new benchmark in customer service, Infiniti Oman, from the house of Suhail Bahwan Automobiles, has launched Infiniti Express Service. Available for cars, which are due for their 10,000km service, Infiniti Express Service will be completed in one hour.

A senior spokesperson at Infiniti Oman said, “We strive to offer an excellent retail and customer service experience to every Infiniti owner. A crucial point of differentiation for the brand amongst competitors is the top level of customer service it de- livers. Infiniti Express Service is designed to deliver the same expert service, efficiently and quickly. The highly trained two men team will deliver the highest standards of 10,000km service in record time.”

The one-hour time calculation is from the time the customer hands over the key for service to the time the customer gets back the key after service.

The facility is available at Infiniti Oman’s Azaiba centre between 8am and 4pm.

Highly trained technicians

Infiniti Oman ensures that only genuine Infiniti Parts will be used and highly trained technicians will complete the service. The biggest advantage is that customers do not have to wait until evening for their vehicle.

Infiniti Oman has also launched a unique programme titled Infiniti Courtesy Vehicle (ICV) wherein customers will be provided with a courtesy Infiniti vehicle to help them be mobile during car service.

The ICV programme has been conceived to provide customers with seamless mobility during car service and provide a chance to experience other models of Infiniti.