Times of Oman

Mark Zuckerberg has lost control of Facebook

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BRUSSELS: When Mark Zuckerberg, the chairman, CEO, and co-founder of Facebook, appeared before the European Parliament in May, I suggested to him that he had lost control of his company.

As one of the few politician­s ever to have confronted Zuckerberg in person, I was happy for the opportunit­y. But, much to my frustratio­n, I did not receive a direct verbal response to any of my questions.

I am not alone. Politician­s around the world have grown tired of Facebook’s constant attempts to avoid accountabi­lity in the name of profits. With Facebook, the myth of “self-regulation,” long trotted out by high-paid lobbyists, has been laid to rest once and for all. It has been months since Zuckerberg appeared before the US Congress and the European Parliament, and the most urgent questions about Facebook’s business practices remain unanswered.

With respect to the Cambridge Analytica scandal, it is still unclear what Facebook knew, and when it knew it. Equally unclear is the extent to which foreign interferen­ce through Facebook contribute­d to the election of US President Donald Trump, and to the outcome of the United Kingdom’s Brexit referendum. Does the seamless disseminat­ion of targeted propaganda on Facebook still pose a risk to democratic elections? No one knows, owing largely to Facebook’s own dissemblin­g. Facebook claims to have improved its privacy protection­s.

But, given that it has failed to conduct a comprehens­ive internal audit of the Cambridge Analytica scandal, as requested by the European Parliament, there is every reason to fear that the upcoming European Parliament election in May will be subject to still more foreign manipulati­on.

Though Facebook and many other digital giants have signed on to a European Commission “code of conduct” on policing hate speech and disinforma­tion, much more needs to be done.

The code of conduct is too weak and does not include a timeline for when companies need to meet their commitment­s.

In addition, far more resources are needed to enforce the EU’s new General Data Protection Regulation, so that tech companies can no longer treat penalties for the misuse of personal data as mere costs of doing business. Europe also lacks a zealous prosecutor­ial/ investigat­ive body that can hold tech companies to account.

Interferen­ce in election

In the United States, Robert Mueller, the special counsel investigat­ing Russian interferen­ce in the 2016 election, has handed down dozens of indictment­s, secured multiple conviction­s, and demonstrat­ed the need for empowered prosecutor­s in cases involving social media. It is time for Europe to catch up, first by establishi­ng its own special prosecutor to investigat­e attacks on recent elections, but also by tackling other crimes that arise from the abuse of data.

Moreover, the EU urgently needs to develop a robust mechanism for tracking and analyzing Russian disinforma­tion campaigns across all member states and in every language.

Only then will prosecutor­s and other law-enforcemen­t authoritie­s have what they need to compel testimony and provide an effective check against such attacks. With the right strategy in place, we can prevent social-media platforms from serving as accelerant­s of disinforma­tion, by identifyin­g and stopping propaganda campaigns as soon as they emerge.

Disinforma­tion

At the EU level, the East StratCom Task Force that the European Council establishe­d in 2015 should be expanded and made independen­t from the EU diplomatic service. Its sole task should be to identify, analyze, expose, and debunk disinforma­tion.

In the long term, though, there is only one surefire way to address the threat that Facebook and other platforms pose to Western democracy: regulation. Just as self-regulation by banks failed to prevent the 2008 financial crisis, so self-regulation in the tech sector has failed to make Facebook a responsibl­e actor.

Regulating the tech giants should start with updated competitio­n rules to address the monopoly control of personal data. And we need new regulation­s to ensure accountabi­lity and transparen­cy in the algorithmi­c processing of data by any actor, private or public. But, ultimately, we should not rule out a break-up of Facebook and some of the other tech giants.

After all, what I told Zuckerberg in May still applies: he does not appear to have control of his creation. But even if he did, we should all be worried about the “more open and connected” world that he has in mind.

Just imagine tens of thousands of low-paid Facebook “employees” in India and elsewhere scrutinizi­ng our every word to decide what constitute­s fake news and hate speech, and what does not.

As The New York Times recently revealed, Facebook is so desperate to protect its business model that it hired a shadowy PR firm to spread anti-Semitic misinforma­tion about one of its leading critics, the financier and philanthro­pist George Soros. Such outrageous behaviour suggests that Facebook has much to hide.

Full story @ timesofoma­n.com/world

 ?? - Reuters file photo ?? SPELLING OUT: Facebook CEO Mark Zuckerberg speaks at Facebook Inc’s annual F8 developers conference in San Jose, California, US.
- Reuters file photo SPELLING OUT: Facebook CEO Mark Zuckerberg speaks at Facebook Inc’s annual F8 developers conference in San Jose, California, US.

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