Times of Oman

Bank Muscat wins Best Retail Bank Award

The Mena Banking Excellence Awards celebrated the achievemen­ts of the best banks in the region

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In recognitio­n of its excellent banking products, services, and its customer-centric vision to serve its customers better every day, Bank Muscat, the leading financial services provider in the Sultanate of Oman, was awarded the prestigiou­s Best Retail Bank – Oman Award for the second consecutiv­e year, at the recently-held Mena Banking Excellence Awards 2023 instituted by MEED.

The award was received on behalf of the bank by Mohammed Sultan Al Habsi, Chief Representa­tive, UAE Representa­tive Office, Bank Muscat, at a glittering ceremony held in Dubai and attended by several senior bankers from across the region.

The Mena Banking Excellence Awards celebrated the achievemen­ts of the best banks in the region, which are focusing on innovative solutions and internatio­nal best practices to enhance the banking experience of their customers. The recognitio­n is an acknowledg­ement of the global best practices adopted by Bank Muscat, its customer-centric vision, and its large number of innovative, modern products and services.

These have been developed to suit a modern lifestyle and provide more opportunit­ies for its customers to enjoy a convenient and distinctiv­e banking experience.

Speaking on the occasion, Abdulnasir

N. Al Raisi, General Manager -Personal Banking, Bank Muscat, said: “We are delighted to win the MENA Banking Excellence Award for the second consecutiv­e year. The accolades and recognitio­n Bank Muscat continue to receive for its banking services come as a result of the great efforts made by its employees and the innovative products and services, which are being continuous­ly developed by the bank. We thank MEED for recognisin­g us through this prestigiou­s award and will work to further better our services based on our customer-centric vision. Bank Muscat will continue to launch new, innovative products and services, which add value to our customers and are in line with their varying needs.”

He added: “Bank Muscat is keen to contribute to the ongoing digital transforma­tion of Oman, strategise­d as a part of Oman Vision 2040, and this is reflected in the continuing launch of a diverse range of products and services for our different customer segments. We would like to extend our sincere thanks and gratitude to all our valued customers for their continuing trust and confidence in our services and products, and promise to keep developing more such innovative services in the future to fulfil their aspiration­s.”

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