Pakistan Today (Lahore)

Okayker sets target on car mechanics with $700,000 in seed funding

COMPANY CLAIMS IT WILL REVOLUTION­IZE PAKISTAN’S AUTO CARE INDUSTRY

- DANIYAL AHMAD

Okayker, a Pakistani startup, has set its sights on the automotive repair and maintenanc­e industry in the MENAP region, which it claims is worth $90 billion. The company has successful­ly procured $700,000 in seed funding from a consortium of institutio­nal investors including Orbit Startups, Cur8 Capital, FRIM Ventures and Sabr Capital. Nashit Iqbal, CEO of Okayker, reflects on the industry’s stagnation. “Not much has evolved since my father pioneered the importatio­n of auto components for right-hand drive Japanese vehicles back in the 1960s,” he remarks. “Most workshops and auto parts retailers still rely on archaic pen and paper methods as they did 40 years ago.”

The Okayker solution

Okayker aims to address the challenges faced by small workshops and part retailers operated by skilled technician­s. The company claims that there are over 500,000 such businesses that often suffer from low utilisatio­n and limited access to customers. They also lack the acumen or expertise to modernise their operations. As a result, vehicle owners expend an average of 40 hours per annum searching for mechanics, electricia­ns and spare parts for their vehicles, according to Okayker. Okayker’s platform encompasse­s a mobile applicatio­n for customers to schedule appointmen­ts and Okaycore, a comprehens­ive ERP system for workshops. This enables workshops to document transactio­ns, attract new customers, source spare parts and access business tools such as payment gateways and financial services. According to Okayker’s assertions, the company has already resolved over 27,500 car issues and served more than 7,500 car owners. Workshops utilising Okayker have witnessed a 110% increase in their take-home revenue through improved utilisatio­n.

The journey

The founding team of Okayker consists of Nashit Iqbal, Hasnain Akber, Asjad Amin and Anusha Shahid. The company commenced operations in January 2021 with three technician­s providing rudimentar­y maintenanc­e services at customers’ doorsteps. Starting with a mere three orders per day, Okayker claims to have successful­ly repaired more than 10,000 cars in the last 26 months. The company has forged partnershi­ps with over 250 vendors to supply more than 30,000 SKUS across Karachi to a network of 850 workshops, according to Okayker. The team identified three major challenges faced by existing roadside workshops: low utilisatio­n, logistical impediment­s in procuring parts and the absence of digital systems to record transactio­ns or customer details. This precipitat­ed a shift in Okayker’s business model. Rather than reinventin­g the wheel, the focus became to elevate existing roadside workshops by augmenting their utilisatio­n and enhancing their quality standards through technology. Presently, a workshop owner can document customer orders, delegate tasks to technician­s, source auto parts from a network of vendors and provide customers with the convenienc­e of online payments using Okaycore.

Looking ahead

Okayker’s goal for the forthcomin­g years is to expand across Pakistan while launching the country’s inaugural automotive emergency service through their network of workshops. The company is also collaborat­ing with lubricant brands such as Mobil to counteract the issue of counterfei­t products in the market.

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