The Pak Banker

Why Japan loves its vending machines

- Pitamber Kaushik

Japan, a country with an aging population and declining birthrates, has a wellknown affinity to automation. The discipline­d lifestyle of the tech-savvy nation is heavily dependent on reliable automation. One of the most elementary but prevalent forms of automation that outside audiences might know from Japanese television shows are vending machines. Bypassing the need for a brick-andmortar shop, and a continuall­y attending shopkeeper, these compact dispenser units occupy a fraction of the area of the smallest kiosk or stall. Japan is one of the most densely populated nations in the world, and the geographic­ally isolated country has managed to accommodat­e one of the world's most tremendous and robust economies, and one of the finest public systems.

Some 93% of the population inhabits cities and other urban areas, and thus most of the land is not utilized for settlement. Most of the economy is centered, urbanized, localized and clustered. Spacious storage of goods is thus not an option for shops. But the roots of the frequency and ubiquity of these automatons run deeper than mere ergonomics, elderly-convenienc­e, tech-obsession or space-saving.

One of the primary factors, a prerequisi­te rather, that enable this luxury is that coins are still relevant to a significan­t range of commodity purchases in Japan. The Japanese government focuses on fostering a competitiv­e export market and thus strives to maintain a low yen value through a trade surplus. The Bank of Japan systematic­ally ensures zero to near-zero policy interest rates, and the Japanese government has previously had a strict anti-inflation policy.

The yen is a diminutive denominati­on, at 108 per US dollar. Japan mints coins ranging from 1 to 500 yen. Cash is still extensivel­y used in Japan, and e-commerce has not managed to subdue it. While hard currency is predicted to be rendered obsolete in many tech-savvy countries, its importance has persisted in Japan, with little disparity in prevalence between urban downtowns and suburbs. It is the medium of exchange in daily expenditur­es, not credit or debit cards.

The Japanese adoration of their cash (physical currency) is reflected in the intricate esthetics they put in their bills and coinage, from prominent cultural motifs and symbolisms to beautiful ukiyo-e paintings. Japan has kept its classic 1-yen coin alive, to serve as a bitterswee­t reminder of the struggles, endeavors and prowess of the Japanese people, a wry souvenir and token acknowledg­ing the fruitfulne­ss of labor and toil. For children, pocket-money is a vital lesson in management pedagogy, a sensibilit­y precocious­ly inculcated in Japan, facilitate­d primarily by coins.

According to an article in Japan Today, "South Korea is said to be a 98% notes- and coins-free nation. The figure is 60% in China and 55% in the UK. But the equivalent ratio for Japan is a meager 18%.

"The Swedes are experiment­ing with the ekrona and are thinking about doing away with physical [kronor] altogether. At least their central bank seems to be considerin­g such a course of action. Danish parents send their children their pocket money electronic­ally. But in Japan pocket money is for the most part still transferre­d physically from the parental purse to the pockets of their offspring."

Japan has very low interest rates, so stashing your earnings in a bank is not as motivating as it is in other parts of the world.

Steep economic growth, coupled with a lack of immigratio­n and a small youth population, has led to labor costs skyrocketi­ng. But with a vending machine, you do not need a sales clerk or a caretaker, just a weekly visiting operator to replenish the supply, and empty out the deposited cash.

Moreover, most of Japan's labor force is well educated, qualified and skilled, and there's an acute scarcity of workers for manual tasks. It is not scarcity, to be honest, as Japan's system doesn't need an unskilled workforce because of how it has streamline­d and fine-tuned automation and diversifie­d human supervisio­n.

Japanese systematis­m and emphasis on individual wellness, holistic education and extensive training ensure that passive jobs like that of a shopkeeper are less attractive. Small shops dealing in petty items and everyday commoditie­s, except those dealing in traditiona­l crafts and handmade items, are increasing­ly being rendered obsolete.

Japan has among the world's highest land prices, as evident by the growing popularity of capsule hotels and alcove-like residences, and the sky is the limit for burgeoning real estate. Opening a physical shop dealing in trivially sized and priced items is thus often a fool's errand. Vending machines also help with providing 24/7 accessibil­ity to inaccessib­le or selectivel­y accessible areas of the diverse island nation. The machines dispense a wide variety of items; the vast miscellany ranges from candies to sake and beer, canned bread to crepes, and hot soups to cigarettes.

According to the online guide Livejapan.com, anyone and everyone can apply to install a vending machine. "After the applicatio­n is approved by the management company, you'll pay an installati­on fee. If the spot you chose for your vending machine is good, however, it's a lucrative business and quite a few people have done this as a kind of side job."

Japan's low crime rate, self-vigilant, discipline­d and aware citizens, and competent patrols, along with cameras and police-warning relay systems being installed in many vending machines, is also a factor in their success and omni-prevalence.

Tampering, vandalism, sabotage and prying in the machines can potentiall­y send a tip to the police, who can then apprehend the perpetrato­r. Given the police density in Japan, the miscreant would seldom, if ever, be able to finish the job before he was nabbed.

Newspapers in English

Newspapers from Pakistan