CASE STUDY one: Peo­ple power wins the day

Paradise - - Strictly Business | Human Resources -

One of the big­gest hu­man re­sources chal­lenges a com­pany can face is hav­ing to re­spond to a cri­sis. That was the sit­u­a­tion fac­ing Ma­hesh Pa­tel, chief ex­ec­u­tive of the CPL Group, when the com­pany’s op­er­a­tions were burned down in 2017. Pa­tel says the re­sponse from staff was sur­pris­ing and im­pres­sive. “To bounce back from such a dis­as­ter to a tem­po­rary of­fice in just two weeks – that was phe­nom­e­nal.

“I had a town hall meet­ing two days after the fire to give faith to peo­ple to hang on, that we would sur­vive. Many Pa­pua New Guineans had been with us for 25 years.

"They thought we wouldn’t bounce back and the com­pany was doomed. There were lots of tears, lots of emo­tion. One Pa­pua New Guinean wrote an email say­ing she would work for free to get the com­pany up and run­ning.

“I am in awe re­ally. Our strength is our peo­ple.”

Ma­hesh Pa­tel … in awe at the strength of his em­ploy­ees.

Newspapers in English

Newspapers from Papua New Guinea

© PressReader. All rights reserved.