SMS alerts for passengers

Air Niugini customers are now able to receive trip reminders through SMS and email.

The notifications became available during November and remind passengers of their upcoming journey at least 24 hours prior to departure.

Notifications regarding cancellations, delays and schedule changes are also being rolled out progressively.

Air Niugini’s general manager of commercial services, Dominic Kaumu, said: “All valid mobile phone numbers and email addresses provided by the customer during booking will now receive a trip reminder, flight updates and other related information via text message or email. This will ensure convenience for our customers who will not have to travel all the way to the airport, only to find out that there has been a change to their travel.”