China’s Didi an­nounces re­or­ga­ni­za­tion plan to ad­dress safety af­ter two deaths

Business World - - Labor & Management -

SHANG­HAI— Chi­nese ridehailing firm Didi Chux­ing on Wed­nes­day an­nounced a re­or­ga­ni­za­tion plan aimed at im­prov­ing safety on its plat­form, as it works to ad­dress pub­lic and gov­ern­ment con­cerns raised af­ter the mur­ders of two of its users.

In a post on its of­fi­cial WeChat ac­count, the com­pany said it would cre­ate two po­si­tions at the top of its lead­er­ship struc­ture — a chief safety of­fi­cer re­port­ing to Chief Ex­ec­u­tive Cheng Wei, and a chief in­for­ma­tion se­cu­rity of­fi­cer re­port­ing to Chief Tech­nol­ogy Of­fi­cer Bob Zhang.

“Safety is the num­ber one pri­or­ity for our users. The com­mit­tee mem­bers re­spon­si­ble for safety will pro­mote and im­ple­ment safety re­form work, in­vest in on­line and off­line re­sources, and thor­oughly im­prove our stan­dards for safety,” the com­pany said, at­tribut­ing the com­ment to both Mr. Cheng and Didi Pres­i­dent Jean Liu.

Didi has been the sub­ject of a pub­lic back­lash since a 20-yearold woman from the east­ern city of Wen­zhou was raped and killed by one of its driv­ers in Au­gust, about three months af­ter an­other Didi user was mur­dered.

Last week, the Min­istry of Trans­port called the ride-hail­ing firm “out of con­trol” and crit­i­cized its man­age­ment and back­ground check pro­ce­dures.

In its WeChat post, the firm also said it will con­sol­i­date some of its ride-hail­ing di­vi­sions - each re­spon­si­ble for dif­fer­ent ser­vices — to form a sin­gle busi­ness unit in which it would in­vest to im­prove com­pli­ance and ser­vices stan­dards.

It said it would sim­i­larly move its bike rental, des­ig­nated driver and pub­lic trans­porta­tion units into a sin­gle en­tity. —


THE COM­PANY LOGO of the Didi ride hail­ing app is seen on a car door at the IEEV New En­ergy Ve­hi­cles Ex­hi­bi­tion in Bei­jing, China on Oct. 18

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