CEMEX Holdings Philippines launches CEMEX Go
RECOGNIZING how technology makes life and work easier and more efficient in fast-paced 21st century, global leader in cement manufacturing CEMEX Holdings Philippines recently introduced the CEMEX Go digital services platform which is another one of its innovations that reinforces the company’s commitment to be the most customer-centric building solutions provider in the country.
The launch of CEMEX Go was held at Grand Hyatt Manila Hotel in Bonifacio Global City, where over 300 Metro Manila and Luzon-based customers participated and were guided through the fully integrated services platform that pioneers the digital future of doing business in the buildings solutions industry.
CEMEX Holdings Philippines President and CEO Ignacio Mijares expressed his excitement over CEMEX Go. “To be at the forefront of innovation, we have always strived to be a dynamic company that is open to change. We continue our work to elevate what it means to deliver a superior customer journey according to how your needs change in an evolving world. This is why, with our industry and technology leadership, we bring you CEMEX Go. Let us enjoy the benefits of digital transformation. Let’s Go!,” Mr. Mijares said during his welcome remarks.
CEMEX Go is positioned as a tool that adds value to customers’ businesses by enhancing their operating efficiency and competitiveness. Through the first-of-its-kind, fully digital customer integration platform, customers can get more businesses done in less time by being able to transact and interact with CEMEX anytime, anywhere using their mobile devices.
The simplified processes and shift from manual to digital reduce customers’ administrative burden and allow them to focus more on strategy, growth opportunities, and other business matters. Currently, over 17,000 customers have already embraced CEMEX Go across three continents.
The platform offers four pillars of benefits for customers such as better accessibility, efficient tracking of accounts, transparency, and enables printing of documents such as invoices, official receipts, among others.
Covering the full customer journey, CEMEX Go allows customers to place orders, review their history of transactions, track their shipments real-time via GPS, receive instant notifications of their order status, adjust their orders, and enjoy full visibility of all the information they need to better manage their business.