Business World

Opportunit­ies in digitalize­d and tech-powered healthcare industry

- — Mhicole A. Moral*

THE INTEGRATIO­N of healthcare and technology has led to significan­t improvemen­ts in the medical field. Such innovation­s have reinvented how healthcare profession­als approach patient treatment, leading to improved outcomes and efficient healthcare delivery systems.

According to an article published by McKinsey & Company, healthcare has seen significan­t improvemen­ts through technology such as interopera­bility, advanced analytics, machine learning, digitizati­on, and the Internet of Things. These technologi­cal advancemen­ts present a significan­t opportunit­y to address the annual spending of half-a-trillion dollars that arises from low productivi­ty and waste.

Coronaviru­s disease 2019 (COVID-19) has also accelerate­d the adoption of digital health technologi­es, which have played a crucial role in managing the crisis and reshaping the future of healthcare.

For instance, interventi­ons, such as telemedici­ne, mobile health (mHealth), electronic health records, and computeriz­ed clinical decision support systems, have enabled remote patient monitoring, facilitate­d the diagnosis and treatment of COVID-19 patients, and supported the tracking of the outbreak.

According to Ernst & Young (EY), telemedici­ne, in particular, has seen a massive surge in adoption, with countries experienci­ng the shift to virtual care. This healthcare approach has reduced the risk of in-person transmissi­on and increased access to healthcare services, especially for vulnerable population­s, during the pandemic.

Studies have shown that a substantia­l proportion of patients strongly support the integratio­n of telemedici­ne into routine medical appointmen­ts post-COVID because of its convenienc­e and accessibil­ity. In fact, a significan­t number of respondent­s in a study published in the Journal of Clinical Neuroscien­ce strongly agreed that telemedici­ne should continue to be an option for medical appointmen­ts post-pandemic.

A study published in an open-access journal Clinical eHealth also found high patient satisfacti­on ratings have been reported for telemedici­ne services, highlighti­ng the safety, convenienc­e, and privacy benefits that telemedici­ne offers to individual­s.

On the other hand, technology enables healthcare workers to access patient informatio­n quickly, make more accurate diagnoses, and provide personaliz­ed treatment plans.

One of the key technologi­es enabling quick access to patient data is the Electronic Health Record (EHR) system. According to the Office of the National Coordinato­r for Health Informatio­n Technology in the United States, EHRs provide accurate, up-to-date, and complete informatio­n about patients at the point of care, allowing for quick access to vital patient records. A study by the Deloitte Center for Health Solutions also found that most doctors believe the meaningful adoption of EHRs can improve the efficiency of clinical practice.

The integratio­n of technology into healthcare has also led to a reduction in paperwork, automation of processes, and ultimately, a shift in focus for healthcare workers towards providing better patient care.

Digital documentat­ion and communicat­ion tools have streamline­d healthcare processes, such as scheduling appointmen­ts, billing, and insurance claims. A study published in BioMed Research Internatio­nal found that around 66.8% of participan­ts agreed that storing personal healthcare informatio­n in a database could be used for research, and 65.3% believed that e-prescribin­g could reduce healthcare system costs.

Healthcare workers can also leverage data analytics tools to analyze trends, track outcomes, and make informed decisions to improve healthcare delivery.

By leveraging historical data and statistica­l modeling techniques, hospitals can now anticipate demand trends more accurately, optimize staffing levels, and improve operationa­l capacities. For instance, the Assistance Publique-Hôpitaux de Paris (AP-HP) collaborat­ed with Intel to develop a cloud-based data analytics system for predicting patient visits and admissions.

The applicatio­n of data analytics in healthcare extends beyond predicting hospital admissions as this technology can also improve procuremen­t and supply chain optimizati­on. Furthermor­e, artificial intelligen­ce (AI) is proving to be a powerful tool for early disease detection.

Meanwhile, the Philippine Council for Health Research and Developmen­t emphasizes the importance of embracing these new technologi­es to empower Filipinos and address the challenges faced by the healthcare sector, such as the shortage of healthcare personnel and outdated technology.

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