Cebu Pacific strengthens contact info database

The Philippines’s leading carrier, Cebu Pacific, enhances its Manage Booking portal to allow passengers to easily update their contact information after booking has been finalized. This is available for both passengers who booked online or through a travel agency.

“Now more than ever, we have seen how important it is for airlines to have accurate passenger contact information— not only to keep passengers updated on flight changes, but also to support contact tracing efforts,” said Candice Iyog, Cebu Pacific VP for marketing and customer experience.

This enhancement will provide support to local government units that require passenger details prior the flight.

“We believe with this multi-layer approach to safety and convenience, we will be able to restore trust and confidence in air travel for everyjuan,” added Iyog.

Starting August 26, passengers may already conveniently update their contact information anytime, from postbooking until check-in, through Ceb’s Manage Booking portal on the web site (https://bit.ly/cebmanageflight).