Globe net­work per­for­mance pulls up in Opensignal lat­est re­port

- Mobile Technology · Technology Industry · Tech · Industries · Globe Telecom · Philippines · Manila · Metro Manila · Whatsapp · Skype · Facebook · Facebook Messenger · Mobile Web

WORK­ING from home, home­school­ing, and the ef­fect of stay­ing at home dur­ing the pan­demic have re­sulted in an in­crease in mo­bile apps and mo­bile games us­age among Filipinos.

This amounts to more time spent on­line and on mo­bile de­vices, thus in­creas­ing de­mand for tel­cos to de­liver con­sis­tent net­work im­prove­ments. Globe has been work­ing in par­al­lel to meet the needs of its cus­tomers.

Ac­cord­ing to the Philip­pines Mo­bile Net­work Ex­pe­ri­ence Novem­ber 2020 re­port by Opensignal, Globe leads the mar­ket in Voice App Ex­pe­ri­ence, also jointly win­ning in Games Ex­pe­ri­ence.

Over­all, Globe has been con­sis­tently im­prov­ing data ex­pe­ri­ence since 2017. The telco has also pushed past the 80 per­cent 4G avail­abil­ity score, im­prov­ing by 14.5 per­cent­age points.

Ac­cord­ing to the re­port, cus­tomers in Metro Manila spend al­most 90 per­cent of their time con­nected to 4G ser­vices, and have re­ported their high­est av­er­age over­all down­load speeds at 10.3 Mbps.

Given the dif­fi­cult cir­cum­stances and the op­er­a­tor’s im­pres­sive long-term progress, this only serves to high­light the re­silience of Globe users’ mo­bile net­work ex­pe­ri­ence, ac­cord­ing to Opensignal.

In Voice App Ex­pe­ri­ence, Globe bested its com­peti­tor with a score of 62.3, of which 65 is at­trib­uted to 4G, and 51.9 to 3G. When it comes to the qual­ity of ex­pe­ri­ence for es­sen­tial mo­bile voice apps, such as What­sapp, Skype and Face­book Mes­sen­ger, the telco out­per­formed its com­peti­tor in con­nec­tiv­ity ex­pe­ri­ence in­clud­ing over­all voice call qual­ity.

In terms of Games Ex­pe­ri­ence, Globe jointly won in this cat­e­gory when play­ing real-time mul­ti­player mo­bile games on mo­bile de­vices with a score of 34.4 points, with the 4G ex­pe­ri­ence scor­ing 36.1 points. The na­tional study con­sid­ers mul­ti­ple gen­res of mul­ti­player mo­bile games to mea­sure the av­er­age sen­si­tiv­ity to net­work con­di­tions.

“We con­tinue to im­prove our net­work to pro­vide our cus­tomers with bet­ter mo­bile and data ex­pe­ri­ence. Cre­at­ing pos­i­tive im­pact through a world-class net­work is our top pri­or­ity,” said Gil B. Ge­nio, Globe chief tech­nol­ogy and in­for­ma­tion of­fi­cer.

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