Pateros Technological College gets boost for its communication and skills programs

PATEROS Technological College (PTC) signed a Memorandum of Understanding (MOU) with the Sitel Group to provide PTC students world-class brand of business outsourcing and communication training. The global leader in end-toend customer experience (CX) products and solutions will make the program available to over 1,000 first and secondyear students from 28 classes across the various disciplines in the college.

“The partnership seeks to provide the school with important skills needed not just for BPO, but also for most jobs that rely on strong communication and technical skills,” said Fatima Tigas. “Through this partnership, Sitel Academy will be reaching more than 300 students every semester and providing a wide range of skillsbuilding modules.”

The BPO has taken bold steps to expand its footprint and reach more

students both in Metro Manila and Sitel’s provincial locations.

As provided in the memorandum, Sitel will provide PTC students with Sitel Academy online training programs and modules that may be accessed through Triboo, Sitel’s Learning Management System. The academy team will also work closely with PTC in creating instructional materials suitable for its Information and Communication Technology curriculum.

THE MOU signing was held at PTC in Metro Manila with College President Dr. Analiza Arcega, VP for Admin and Finance Prof. Rolando Baylon, and College Secretary Prof. Catalina Yolanda Banaobra. Sitel was represented by Sitel Academy Senior Manager Fatim Tigas and Learning Specialist Eliane Lansigan.