BusinessMirror

Teleperfor­mance Philippine­s to offer free Covid-19 vaccinatio­ns for all employees

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HIGHLIGHTI­NG its commitment to promote the safety and welfare of its employees, Teleperfor­mance Philippine­s will be offering free Covid-19 vaccinatio­ns for their more than 47,000 employees in the country nationwide.

This is in line with the global initiative of Teleperfor­mance to provide free access to vaccines for all its employees worldwide. As the nation awaits the ongoing government reviews to allow distributi­on of the vaccine, Teleperfor­mance Philippine­s is currently collaborat­ing with government agencies and employers in the country to quickly secure the supply of safe and effective Fda-approved vaccines for 100% of their employees.

Teleperfor­mance, a leading global group in digitally integrated business services, recently announced its plans to reimburse the cost of Covid-19 vaccinatio­ns for its more than 330,000 employees worldwide, wherever the vaccine is not being provided free of charge by the country’s healthcare system. The plan will be deployed in accordance with the decisions of the local authoritie­s concerned and in partnershi­p with key private healthcare partners across Teleperfor­mance’s footprint, which spans 80 countries.

Since the start of the Covid-19 crisis, Teleperfor­mance has paid careful attention to protecting its employees, notably with a strong focus on health and hygiene standards in all its locations, millions of masks proactivel­y secured and distribute­d to its staff, the assertive move to a Work-at-home delivery model in conjunctio­n with its clients, and enforcemen­t of extra physical distance at its operationa­l sites, over and above local country guidelines.

A Great Place to Work® certified company, Teleperfor­mance Philippine­s likewise initiated efforts throughout the pandemic to promote the safety and well-being of their employees while helping businesses adjust to the new environmen­t. Aside from stringent health and safety protocols on site, they also implemente­d the work-at-home (WAH) model for thousands of employees and launched Teleperfor­mance Cloud Campus, a model that allows homebased interactio­n experts to work from anywhere in the world while remaining connected virtually to their Teleperfor­mance team through one of the Cloud Campus hubs.

Today, by offering the vaccine as a free, optional staff benefit, Teleperfor­mance aims not only to honor its commitment to protecting the health of its people, but also to help government­s address the pandemic with agile, large-scope support of vaccinatio­n programs deployed at the corporate level.

Teleperfor­mance Chairman and Chief Executive Officer Daniel Julien remarked, “Nothing is more important in fulfilling our mission than the safety and health of all our employees. Since the beginning of this grave crisis, we have done everything in our power to ensure business continuity for our clients and protect the health and safety of our employees, our partners, and jobs in the communitie­s where the Group is present. Now, more than ever, we are focused on the same priorities. Based on strong relationsh­ips with healthcare partners and in compliance with government decisions and procuremen­t agendas, we are well prepared across the world to assist in securing critical Covid-19 vaccinatio­ns for our employees. The reimbursem­ent of vaccinatio­n costs for our staff is another critical step in this commitment to our employees. We will support every employee in the Group who wants the vaccine, especially in countries where the public or private insurance system doesn’t cover the cost. We are also proud to be actively contributi­ng to the ongoing fight against the virus by boosting vaccinatio­ns worldwide.”

Teleperfor­mance Chief Executive Officer for US, Canada, and Philippine­s Mike Lytle added, “From the beginning, the safety and well-being of our employees has been our priority. While the past year has definitely been a challengin­g one for the company and its many employees and partners, the announceme­nt of the vaccine brings hope for everyone across the globe and we are committed to giving free access to this for all our employees. As we wait for the distributi­on of the vaccine, we continue to maintain a positive outlook for the industry and the country. We enjoin everyone in the ongoing fight against Covid-19 by continuing to follow the government’s lead and practice safety measures and protocols wherever they are.”

Teleperfor­mance began operations in the Philippine­s in 1996 and has grown to become a preferred offshore contact center outsourcin­g option. The company employs over 45,000 people in the country and operates over 30,000 workstatio­ns in 22 business sites located across Metro Manila, Antipolo, Baguio, Bacolod, Cebu, Cagayan de Oro and Davao.

Teleperfor­mance Philippine­s was awarded as Outstandin­g Employer and Outstandin­g Community Project of the Year by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year and Corporate Social Responsibi­lity Circle of Excellence at the Asia CEO Awards, and the Outstandin­g Volunteer by the National Economic Developmen­t Authority.

This 2021, Teleperfor­mance celebrates its 25th year of continued excellence and leadership in the country. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactivel­y support the nation’s IT-BPM sector, and uphold its socio-civic engagement­s to create a difference in the lives of the Philippine community.

For further informatio­n, teleperfor­mance.ph

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