Making Geely the deserved drive
Sojitz G Auto Philippines Corporation (SGAP), official distributor of Geely vehicles in the country, launched the first of its series of weekly Saturday seminars dubbed as: “Customer Care Clinic “or” 3C.”
This seminar centers on giving extensive product knowledge and ownership talk to the brand’s valued customers who have recently acquired their Geely Coolray units. It also aims to orient the car owners on Geely’s aftersales services, while at the same time, giving premium on car maintenance.
“Geely, being a new brand in the market, is committed to provide vehicles that are of best quality, truly value driven, safe and comfortable. The brand promises to provide a new level of excitement with its youthful and sporty design and bring the fun back in driving using the latest automotive technology,” the company’s president & CEO Mikihisa Takayama said.
While the company is still planting seeds for its nationwide dealership network, which in time will harvest and eventually provide convenience for its customers, Geely North EDSA — being the sole Geely showroom — for now, assures its customers that aftersales services could be rendered in various areas through its Geely offsite servicing programs.
These programs include the following:
Mobile service van
Customers situated far from Geely North EDSA can avail of the offsite preventive maintenance service (PMS) in several designated Shell and Unioil gas stations in Metro Manila and its nearby provinces, namely: Cavite, Laguna and Pampanga.
Mobile service bike
Through its mobile service bike, Geely provides emergency assistance for its customers for unexpected electrical or mechanical failure.
24/7 roadside assistance
Emergency towing assistance, crane services and minor onsite repairs are the round the clock assistance offered under this service network. A roadside assistance card is issued to every Geely owner. All services are free during the first year of the issuance of the card.
As a new comer in the automotive market in the Philippines, one of Geely’s priorities is to gear towards excellence in its aftersales services and to assure security to its customers that they will be well taken care of.