Daily Tribune (Philippines)

DoT trains Bohol seafood vendors

- By Raffy ayeng @tribunephl_ raf

The Department of Tourism has already started its program to train vendors in Virgin Island, Bohol in its quest to instill the filipino Brand of Service excellence among tourism stakeholde­rs, including vendors in tourist spots.

This comes after the recent controvers­y involving seafood vendors last month allegedly imposing overpriced prices of food to tourists that earned negative comments from netizens.

according to Tourism Secretary Maria Christina frasco, the DoT Region 7 began lecturing vendors and service providers in Virgin Island in Panglao, Bohol in coordinati­on with the Bohol Tourism Office and the Municipali­ty of Panglao.

The training was graced by 34 participan­ts composed of food stall owners and their staff, as well as representa­tives of the Panglao Island Protected Seascape Protected area Management Board.

frasco has recently unveiled its plans to facilitate an inter-agency technical working group that aims to strengthen the capacity of micro-entreprene­urs to provide quality tourism services.

She added that the excellence service training has been conducted for individual­s, small and medium enterprise­s, and world-recognized establishm­ents serving the tourist market.

“We are grateful to our participan­ts for showing the willingnes­s to learn and help improve our tourism industry, so it is sustainabl­e and focused on an enhanced tourist experience,” frasco said.

“We also thank our partners from the public sector, particular­ly the Bohol Tourism Office and the Municipali­ty of Panglao for partnering with the DoT to uplift the service delivery of our tourism workers. Through this program, we hope to develop a service excellence culture among tourism stakeholde­rs on the island,” she added.

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