Fraudulent use of CEB tickets and falsified documents discovered

Unauthorized travel agencies are selling confirmed Cebu Pacific (CEB) tickets to passengers and supplying them with fake identification cards inasmuch as the bookings were made under different names.

The airline recently intercepted passengers attempting to use these tickets booked in the names of other people and demanded travel agencies involved to cease and desist from engaging in these unlawful acts as soon as possible.

CEB also reported the passengers who presented fake IDs to the Philippine National Police (PNP).

Passengers and travel agencies who engage in these fraudulent transactions can be charged with civil and criminal actions under existing laws and face imprisonment of up to 20 years.

Guests are encouraged to book flights only via the official Cebu Pacific website, Cebu Pacific Mobile App, reservation hotlines, and to transact with legitimate sales agents.

Passengers may also check CEB’s latest seat sales and promos by signing up for CEB’s newest lifestyle rewards program, GetGo, or by following CEB’s official Twitter (@CebuPacificAir) and Facebook pages.

CEB's authorized payment channels and payment procedures can also be found at: http://bit.ly/CEBPaymentChannels.

•Over the counter: Robinsons Bank, Bank of the Philippine Islands, Metrobank, Banco de Oro, and Banco de Oro remittance centers in Hong Kong and Macau

•Online: Cebu Pacific Air website via credit card payment, Bancnet Online, Paypal, and Alipay

•ATM Transactions in Bancnet and Megalink member banks

•Department Stores: Robinsons Department Stores and SM Department Stores • LBC Branches • Bayad Centers • Cebuana Lhuillier • In the United Arab Emirates (UAE): Abu Dhabi Travel Bureau and Al Rais Travel

•In Kuwait: Caesars Travel Group (EVA)