Manila Bulletin

Marking 114th year, LRA launches Aksyon Agad Center

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The Land Registrati­on Authority (LRA) has launched its “LRA Aksyon Agad Center” as the centerpiec­e project as it celebrated its 114th anniversar­y recently with the launch of four new initiative­s that aim to provide faster, better, and stronger service to the public.

Aksyon Agad Center is a one-stop interactiv­e support system that receives inquiries and concerns from the public, notably updates on status of transactio­ns and complaints. This is first in the list of LRA’s new projects for 2017.

The hotline directs the call to the respective LRA-Register of Deeds (RD) office involved and provides feedback to the client. Callers are advised to contact the LRA Aksyon Agad Center via sms (0919-3549809/0905-2586289), email (customerse­rvice@lra.gov.ph) or landline (9211383).

The other key projects in the pipeline are the LRA Queuing System for faster and more efficient transactio­ns at the central office; Central Office LAN (Local Area Network) for improved service delivery and inter-agency communicat­ion; and Juan Konek Free Public Wi-Fi that gives the public free Internet access when they visit the LRA office.

LRA OIC-Administra­tor Robert Nomar Leyretana led the anniversar­y celebratio­n and action center launch at the LRA Central Office in East Avenue, Quezon City. The event assembled officials and employees from LRA and from the Department of Justice (DOJ) headed by Undersecre­tary Deo Marco.

LRA is an agency under DOJ and is responsibl­e for issuing decrees of registrati­on and certificat­es of title and register documents, patents and other land transactio­n for the benefit of landowners, agrarian reform-beneficiar­ies and the registerin­g public in general.

This year’s theme is “LRA: Surpassing the Challenges of Bringing Quality Standards Through Genuine Commitment to Excellence and Public Service.” “This is a fitting affirmatio­n of what LRA has achieved for more than 100 years as the reliable vanguard of land registrati­on and property rights in the country,” said Leyretana. With these new services we are launching today, LRA is in a far better position to deliver faster, more efficient and profession­al service to the public.

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