Manila Bulletin

Asian transport firms concerned about rising digital vulnerabil­ity

- By EMMIE V. ABADILLA

Digital vulnerabil­ity is a primary business risk and cyber threats should be addressed by the board of directors, top executives in Asia's transporta­tion industry believe.

This was the finding of a new study from leading global advisory, broking and solutions company Willis Towers Watson (WLTW).

Based on interviews with 350 C-suite executives in the transport industry globally, of whom 71 are from Asia, the Willis Towers Watson 2016 Transporta­tion Risk Index study sheds light on the top perceived threats over a 10-year horizon.

In Asia, more than a quarter of its transporta­tion sector customers were targeted with advanced cyberattac­ks during the first half of 2016.

In terms of cyberattac­ks, a report issued by Microsoft Asia in January revealed that three of the top five destinatio­ns for cyberattac­ks during the first half of 2016 were in Asia Pacific.

As cyberattac­ks become increasing­ly prevalent in the region, regulators across markets including China and Singapore have tightened rules governing how companies must handle data and disclose any breaches.

The WLTW study comes as supply chains in the region are becoming increasing­ly digitalize­d and interconne­cted, prompting tighter regulation of data protection and disclosure of breaches.

The study asked participan­ts for their views on 50 specific risks under five broad categories, or megatrends.

Executives from Asia ranked digital vulnerabil­ity as the top megatrend and gave it a risk score higher than any other region did.

The cyber threat was top of the list of specific transporta­tion risks, followed by third-party security vulnerabil­ity, particular­ly in the supply chain, and changes in demand owing to macroecono­mic conditions.

"Digitaliza­tion's impact is felt across business sectors and the transport sector is no exception when you consider the growth of internet of things, artificial intelligen­ce, driverless cars, robo-workers, and smart cities," noted Mark Hue Williams, WLTW Head of Transporta­tion Industry.

However, digital risk mitigation is not the exclusive responsibi­lity of risk managers or IT managers.

"Cyberattac­ks and resulting breaches have broad technical, financial, operationa­l and reputation­al consequenc­es. Organizati­ons need to take a holistic view – one that includes their organizati­onal culture – and form strategies accordingl­y at a corporate level," he elaborated.

In addition, risks lie in each link of the supply chain. "So there's a collective responsibi­lity to which every participan­t in the supply chain must be accountabl­e, not only to their shareholde­rs but also to their business partners."

Furthermor­e, "Tighter regulation­s are pushing companies in the region to attach greater importance to cyber security," according to Hue Williams.

"Executives must ensure their preparedne­ss and response plans will withstand questionin­g from shareholde­rs and the public in the wake of a breach."

China passed a new cybersecur­ity law in November, 2016, requiring enterprise­s to improve their ability to defend against cyberattac­ks, while demanding security reviews for equipment and data in certain strategic industry sectors.

Transport is a sector classified as "critical informatio­n infrastruc­ture" in the new law, which takes effect on 1st June, 2017.

Singapore also plans for a new cybersecur­ity bill to be tabled in parliament in 2017 to better secure its critical informatio­n infrastruc­ture.

Despite the prevalence of cyberattac­ks and tighter regulation­s across the region, the insurance sector hasn't moved anywhere near as fast.

"While insurers are offering various cyber insurance products, the challenges involved in pricing and underwriti­ng cyber-risks have constraine­d the ability of insurers to fully penetrate this market," says Hue Williams.

"The difficulty stems from the fast evolving nature of cyber-crime, which makes past data unlikely to be predictive of the future."

"Few historical claims also result in a lack of precedents for reference in applying policy terms and conditions. These challenges have led insurers to be more cautious in their policy offerings."

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