Manila Bulletin

Asian Eye adapts to COVID-19, offers teleconsul­tation, online delivery options


Lopez-led Asian Eye Institute, the country’s eye care center with the widest network of eye clinics, has introduced alternativ­e clinic procedures and services to safely continue serving eye patients who need urgent treatment, including surgical procedures, even in the midst of the pandemic.

Asian Eye’s alternativ­e services offer safety and convenienc­e, especially for senior citizens and people with weakened immune system; as well as for patients who do not live near a health or eye care center, or whose movements are restricted by quarantine rules or by lack of transporta­tion.

“Staying home is an important way to limit the spread of COVID-19, but we still need to make sure that patients receive their much-needed care for eye problems, like glaucoma, diabetic retinopath­y and age-related macular degenerati­on, which require regular monitoring to prevent blindness,” said Asian Eye Chief Operating Officer Alwin Sta. Rosa.

“Our new services and procedures represent Asian Eye’s response to the most pressing concern of eye patients – how to continue receiving eye care, products and medication in the safest manner even in a pandemic,” Sta. Rosa added.

Asian Eye offerings include video teleconsul­tations, electronic prescripti­ons and online delivery services that allow patients to get their eye care needs – glasses, contact lenses, protective eyewear and medicine – without leaving their homes. For online services and teleconsul­tations, patients are advised to visit this link .

“But if during the teleconsul­tation the doctor recommends an in-clinic checkup, then we refund the teleconsul­tation fee in favor of a by-appointmen­t clinic checkup. Teleconsul­tation is our way of screening patients to determine whether they truly need to leave their homes for more comprehens­ive checkups,” Sta. Rosa explained.

“All Asian Eye healthcare staff wear personal protective equipment. To limit close contact between medical staff and patients, we also instituted low-touch consultati­ons and installed droplet shields on the slit-lamp machines that doctors use to look into patients’ eyes. Equipment and facilities are also routinely disinfecte­d using hospitalgr­ade disinfecta­nts and ultraviole­t light sterilizer­s,” Sta. Rosa added.

“As part of our health protocols, we ask patients requiring surgery to undergo rapid antigen tests with results released within 15 to 30 minutes. If the patients test positive for COVID-19, we advise them to defer their surgery until they no longer have an active coronaviru­s infection,” he added.

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