Globe warns vs. spoofed messages

Globe Telecom urges the public to be extra vigilant and never engage with text messages with links directing them to click to redeem Globe Rewards, as these are SMS scams sent out by fraudsters via spoofing.

The firm said its customers have reported receiving spoofed messages impersonating Globe’s sender ID, inviting them to click dubious links supposedly to claim their Globe Rewards. These malicious links are meant to steal personal information, including credit card details.

Fraudsters are apparently taking advantage of Globe’s push for customers to claim their rewards before the expiry on March 31, 2024.

“We call on our customers to please never click on links in SMS pretending to be from Globe. Any text message containing a link from supposed sender ID ‘Globe’ is a fraudulent message done via spoofing. Globe will never send an official advisory with links. Do not fall for enticing offers in these scam messages,” said Globe Vice President and Head of Consumer Mobile Business Darius Delgado.

He reminded customers that “Globe Rewards points may only be redeemed via the Globeone app. We’d like to encourage our customers to use this official platform, as this is the only place where they can claim rewards.”

Spoofed messages are malicious SMS sent out via illegal equipment called the international mobile subscriber identity (IMSI) catcher or a fake cell tower or base station, which captures mobile users within a limited radius.

Brought around on foot or inside a vehicle, the IMSI catcher forces phones within a certain area to downgrade to 2G, the old cellular network technology for voice calls and texts.

Fraudsters can then send out SMS from any spoofed or impersonated number or sender ID, such as “Globe,” to mobile phones connected to this fake cell tower.