Live a worry-free life with Globe My Super Plan
LIVING a worry-free life seems impossible nowadays. From braving everyday traffic and organizing meetings and presentations, to peer pressure, life can get pretty complicated.
So when it comes to your postpaid plan, Globe knows that your vote goes to the one which allows you to create a plan that is relevant to you and suits your needs perfectly, so that you can connect the way you need to.
That’s why there’s the innovative Globe My Super Plan, the most flexible and customizable postpaid plan in the market today that lets you choose and design your postpaid plan based on your choice of consumable, freebies, unlimited services, and handsets so that you can enjoy your postpaid plan your way.
But the enjoyment doesn’t stop there. With the revitalized My Super Plan, Globe guarantees you a worry-free life, especially when you need to bridge the gap through a simple text, a quick call, or a new comment on your friend’s Facebook profile.
First you can expect that you will never experience bill shock with the implementation of the P999 bill cap for data. This means that for as long as you are registered to any data plan or service, you don’t need to monitor your usage because you can be confident that you will never pay more than P999 for mobile surfing.
Globe has also implemented a seven-day phone warranty as another exclusive perk for its postpaid subscribers. Should you happen to receive a phone with your newly-acquired Globe postpaid plan, and the phone does not quite meet your satisfaction in terms of performance, it can be replaced within 7 days from date of purchase, no questions asked. With this new guarantee in place, you never have to worry about using a phone that doesn’t live up to your expectations. Your Globepowered mobile phone will fit you and your personality just perfectly.
Finally, as a valued subscriber, you also get exclusive, 24/7 easy access to the expanded Globe customer service channels to raise your queries and needs on postpaid services. These new online channels were launched to provide subscribers like you a variety of options where you can get assistance wherever you are and whatever time of the day. Subscribers here and abroad can get real-time feedback from customer service representatives (CSR) who are on duty 24/7 through the chat functionality available on the Globe website or by adding the Talk2globe account (TALK2GLOBECHAT) on Yahoo! Messenger. Globe subscribers anywhere in the Philippines can also get assistance through SMS by texting HELP to 1234 for free. These new channels feature faster response time to a specific customer inquiry, as well as uninterrupted and seamless service with a conversation tracking feature.
The new customer touch points are on top of the existing channels available for Globe subscribers such as the Talk2globe Hotline via 730-1000 (toll-free via Globe Landline) or 211 (toll-free via Globe/tm mobile), official Talk2globe social networking accounts in Facebook and Twitter, and the Talk2globe e-mail account (talk@globetel.com.ph).
Postpaid subscribers can also take advantage of *143#, the newest and easiest quick-service menu from Globe that allows them to know more about the latest Globe promos and latest billing details at the touch of a button for free. By just dialing *143#, users can quickly also do GCASH transactions, download related services, and share load to Globe and TM users without having to memorize registration codes and access numbers.
As a My Super Plan user, your satisfaction is top priority for Globe, with your happiness guaranteed with its customizable features and bonus services, coupled with strengthened nationwide coverage and quality after-sales service, taking your postpaid experience to a whole new level, so that you can enjoy the things, opportunities, and events that matter most, thanks to your worry-free postpaid plan from Globe.