Three Waterfront Manila Pavilion Hotel peers are now AHLEI certified professionals

WATERFRONT Manila Pavilion Hotel’s supervisors and managers once again proved that excellent service comes with continuous learning and improvements.

outstanding employees from Waterfront Manila Pavilion Hotel & Casino were awarded with Cer gold label pins for being one of the newest American Hotel & Lodging Educational Institute’s recognized by Waterfront Hotels and Casinos Group Peers’ Training and Development Manager, Shyrra Lou Martina Jadulco, and Waterfront Manila Pavilion Hotel’s General Manager, Jean Fran- cois Asimus.

Housekeeper), Christine Asun Supervisor) not only just passed but also got commendable scores from the two-day workshop and City Hotel & Casino.

The AHLEI CGSP title is recognized worldwide and is considered as the highest form of acknowledgment in guest services for employees in the hospitality industry. This is given to those individuals who know how to provide outstanding service by exceeding the expectations of guests and turning it into a memorable experience as well.