Delayed release of Pag- IBIG benefits hit

THE Home Development Mutual Fund, more popularly known as Pag- IBIG Fund, should expedite its system upgrade so that ben given on time.

Rep. France Castro of Alliance of Concerned Teachers partylist made the appeal on Friday, citing that the system upgrade or the migration of documents to a new records system that started in July 2016 has been affecting the processing of Pag- loans and retirement and maturity claims.

“Pag- IBIG had announced that the [ migration of documents] would only take weeks to a month. However, up to this migration of records as a reason for the non- processing of claims. Almost two years had passed and this issue still continues to inconvenience Pag- IBIG members and Castro said in a statement.

He noted that such delay means that a public school teacher who applied for maturity claim in September 2017 is yet

“To augment their meager salaries, public school teach employees and the bulk of the low- income working class always opt to apply for loans or any other means just to make ends meet,” Castro said.

“We do not oppose Pag- IBIG’s efforts to improve its system as this is necessary to address the - cies in records consolidation such as failure to update records of payment. That’s why we demand that the management of Pag- IBIG hasten their system upgrade and address other issues in the soonest possible time to immediately provide members