WhatsApp ‘horrified’ over India lynchings, promises action
NEW DELHI: WhatsApp said Wednes
lynchings in India sparked by false rumors shared on its platform as the government accused the messaging service of irresponsibility.
More than 20 people have been killed in India in the last two months, according to media reports, after rumors were spread on smartphones about child kidnappers, thieves and sexual predators.
The attacks — usually targeting outsiders — have left authorities scrambling to mount an effective response, with awareness campaigns and public alerts having limited effect.
A stern statement issued by the electronics and IT ministry late on Tuesday expressed the government’s “deep disapproval” to the senior management of WhatsApp over the “irresponsible and explosive messages”.
In a letter to the Indian government, WhatsApp said it “cares deeply about people’s safety” and had taken steps to combat the scourge of fake news and hoaxes.
The company said it was working with Indian researchers to better understand the problem and had introduced changes it said would reduce the spread of unwanted messages.
Rumors on WhatsApp about child kidnappers saw eight men killed in eastern Indian last year but the same information has since resurfaced.
Attacks have been reported in at least 11 states recently, most recently
bludgeoned to death by a crazed mob on Sunday. Last week a “rumour buster” of-
against such hoaxes was killed in northeastern Tripura.
With more than 200 million users, India is WhatsApp’s biggest market. Its parent company Facebook has also been grappling with a global data privacy scandal.