Ar­ti­fi­cial In­tel­li­gence in the busi­ness sphere

Manila Times - - Business Times -

HU­MAN - KIND has been long fas­ci­nated with the con­cept of ma­chine learn­ing or ar­ti­fi­cial in­tel­li­gence. Vast lit­er­a­ture and art­work have been cre­ated to ex­press the idea that one day, ma­chines will de­velop their own sense of learn­ing and process in­for­ma­tion by them­selves, without the need for con­stant hu­man pro­gram­ming.

Movies like “To­bor the Great” (1954), “The Ter­mi­na­tor” (1984), “A.I.” (2001), “iRobot” (2004), and “Tran­scen­dence” (2014) fea­tured these fu­tur­is­tic tech­nolo­gies where com­put­ers/ro­bots even get to ac­quire the cog­ni­tive abil­ity of man, nay, even at some point sur­pass it be­yond be­lief.

Be­lieve it or not, these tech­nolo­gies ex­ist now. Since its pub­lic break­through in 2012, ar­ti­fi­cial in­tel­li­gence (AI) has since be­gan to spread in the com­mer­cial sphere to fur­ther stream­line busi­ness pro­cesses, boost prod­uct func­tion­al­ity, and aid in cus­tomer ser­vices.

AI has done this through its deep learn­ing ca­pa­bil­ity. Deep learn­ing is a con­cept where a com­puter net­work can learn un­su­per­vised from un­struc­tured data — where in­for­ma­tion is made avail­able in the


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