Smart pro­vides comms, re­lief aid

Manila Times - - Sunday Business & I.t. -

ISAIAS MACALINAO, 56, felt help­less when he lost four of his neph­ews and nieces to the land­slide that hit Barangay Tina- an, Naga City, South­ern Cebu on Septem­ber 21.

Macalinao, a res­i­dent of Si­tio Sin­du­lan where the land­slide hit the hard­est, had no means to com­mu­ni­cate with his rel­a­tives af­ter he lost his cell phone dur­ing the calamity that de­stroyed homes, in­clud­ing his own.

“I have no way of con­tact­ing our rel­a­tives on our sit­u­a­tion. I want to seek their help so we can take care of my dead neph­ews and nieces and give them a good burial,” Macalinao said in Ce­buano.

Macalinao was soon able to get in touch with their rel­a­tives with the help of the Li­brengTawag and Charg­ing (free calls and charg­ing) sta­tions set up by Smart Com­mu­ni­ca­tions out­side the EnanChiong Ac­tiv­ity Cen­ter (ECAC), which was turned into an evac­u­a­tion site.

Apart from ECAC, Li­brengTawag and Free Charg­ing Sta­tions were also de- ployed at two other evac­u­a­tion cen­ters— at the Naga Cen­tral El­e­men­tary School in

Barangay North Pobla­cion, and the Naalad El­e­men­tary School in Barangay Naalad.

Smart im­me­di­ately set up the Li­brengTawag and Charg­ing Sta­tions at the evac­u­a­tion cen­ters so the evac­uees could con­tact their rel­a­tives on their sit­u­a­tion. Mo­bile users were also able to con­nect with their loved ones with the free Wi-Fi set up by PLDT Fibr.

Grace Ocampo, an­other evac­uee from Si­tio Sin­du­lan, said the ser­vice pro­vided by Smart was of great help in con­tact­ing her rel­a­tives out­side of Cebu.

“We would not have been able to con­tact our rel­a­tives if not for Smart’s help. I feel so help­less as we just lost our house to the land­slide and we needed to con­tact our rel­a­tives for im­me­di­ate help,” Ocampo said in Ce­buano.

Food packs were dis­trib­uted to vol­un­teers and af­fected fam­i­lies by em­ployee vol­un­teers of Smart, who also served hot meals to fam­i­lies sta­tioned at the evac­u­a­tion site in Cabun­ga­han, Naga City.

Smart de­ploys com­mu­ni­ca­tions and re­lief as­sis­tance to af­fected res­i­dents dur­ing calami­ties. These ser­vices are part of the com­pany’s #SafePH ad­vo­cacy, which aims to use tech­nol­ogy to boost dis­as­ter pre­pared­ness and re­sponse.

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