GCash improves app notification security

ELECTRONIC mobile wallet GCash is set to move confirmation messages from the usual text message inbox to the app inbox in a bid to improve security and provide customers with easier access to their transaction history.

“GCash has been relentless in protecting the funds and personal data of our customers. Migrating the transaction confirmation messages from text messages to the app inbox will help ensure users are only getting legitimate messages regarding their GCash transactions,” Ingrid Rose Ann Beroña, chief risk officer of GCash, said.

“Aside from improving security, we hope this move makes the experience of GCash users more seamless and convenient as we strive to make their everyday lives better,” Beroña added.

The e-wallet has been sending out text advisories about the migration to its customers.

The move to the app inbox begins in September, starting with the transaction confirmation messages of the “Pay Bills” feature, followed by messages for the “Send Money” and “Buy Load” services.

These will instantly be accessible in the GCash app inbox and will also be shown on the “Activity” button, which has the transaction history.

In a statement, GCash said they had been ramping up efforts against fraudsters and scammers through its #SafeWithGCash campaign as it urges its users to be extra vigilant when making transactions.

They added that aside from migrating the transaction confirmation messages to the app inbox, GCash has been proactively putting in place various security measures to ensure customers’ safety and security.

GCash has been employing state-ofthe-art and real-time risk monitoring to capture various suspicious activities.

Likewise, it has successfully barred and blacklisted fraudulent transactions in accounts.

And to further beef up its campaign against fraudsters, it’s been partnering with the Philippine National Police-AntiCybercrime Group as well as the National Bureau of Investigation Cybercrime Division to apprehend perpetrators.