Meralco ICTT head named 2022 Info-Tech CIO Award winner
MERALCO First Vice President and Information, Communication, Technology and Transformation (ICTT) head Roque “Rocky” Bacani was recognized as one of the winners at the 2022 Info-Tech CIO Awards.
Bacani, who has been instrumental in Meralco’s digital transformation journey, was the only Filipino among the 14 global awardees under the Large and Enterprise Business category.
Organized by Info-Tech Research Group, one of the world’s leading information technology (IT) research and advisory firms, the Info-Tech CIO Awards has recognized outstanding IT leaders for delivering exceptional value to their organizations and achieving high scores in stakeholder satisfaction through Info-Tech’s CIO Business Vision program. This program measured an organization’s satisfaction with IT’s core services and provides chief information officers or CIOs with the foundation to jump-start a successful IT strategy.
Through Bacani’s leadership, Meralco successfully embarked on a digital transformation journey through its Customer Centricity Transformation Program and Digital projects, a holistic and end-to-end approach that aimed to improve the company’s customer touchpoints and operations. Meralco also launched the Meralco Data Platform, a platform that enabled the creation of management and operational dashboards and insights crucial for business decision making.
“This recognition signifies the importance of strong synergy between business operations and technology along with the collective commitment to excellence that led to the effective execution of our digital transformation strategy. This is also a clear testament that Meralco’s IT platforms and processes are on par with other companies globally. I share this award with my colleagues in Meralco who relentlessly work to deliver valuable services for our stakeholders,” Bacani said.