The Manila Times

Digital trends to help businesses

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DIGITAL transforma­tion has substantia­lly evolved in recent years, assisting many businesses and industries to recalibrat­e their operations to overcome the challenges and thrive post-pandemic.

Telecommun­ications company Eastern Communicat­ions believes that many companies have started embracing the concept of digitizati­on. This belief is aligned with the Internatio­nal Institute for Management Developmen­t (IMD) research which reported that the Philippine­s improved in terms of competitiv­eness in shifting to digital technology as a catalyst for economic transforma­tion. Providing increased efficiency and enhanced operations, digital transforma­tion helps businesses drive growth through the pandemic aftermath and unforeseen economic situation.

To sustain this momentum and push forward, Eastern shares five key digital transforma­tion trends to help Filipino businesses evolve every day in 2023.

Big shift to cloud computing

As anticipate­d, businesses are observed to shift more of their data to the cloud. In fact, according to Statista’s research, the revenue in the Philippine­s’ Public Cloud market is expected to reach P46.14 billion ($844.70 million) in 2023.

The local telecom encourages cloud computing adoption because it lowers IT operating costs, enhances the time-to-value and agility of business operations, reduces data loss, and fosters better organizati­onal collaborat­ion.

Remote working, hybrid network

The pandemic has enabled businesses to adapt hybrid and remote work setups resulting in location convenienc­e, cost efficiency, and employee flexibilit­y and safety. Thus, requiring more reliable connectivi­ty and hybrid network solution providers to ensure that stakeholde­rs could simultaneo­usly access data across devices and locations.

With the advent of remote work, there is a need for alternativ­e connectivi­ty solutions to cater to far-flung areas across the Philippine­s. Eastern offers its Teleworker Gateway solution which offers a secure, office-like experience at home with Wi-Fi that is always connected, and its internet via Very Small Aperture Terminal (VSAT) product, to serve a reliable internet connection wherever you may be via satellite technology.

Enhanced cybersecur­ity

With the rapid rate of digitizati­on in the country, cyber threats will conversely continue to grow exponentia­lly, incurring the demand for increased cybersecur­ity protection.

According to research by Tessian, cyberattac­ks aggressive­ly increased over the past 12 months in 2021. Cybersecur­ity awareness is critical to prevent the onslaught of threats and attacks.

Eastern believes that evolving cybersecur­ity measures are critical in combating rapidly advancing cyberattac­ks. From being the first telco provider to offer the all-inone enterprise and connectivi­ty solution Secure Access Service Edge (SASE) in 2021, Eastern intends to launch more flexible solutions and grow into a stronger Managed Security Service Provider (MSSP) in the future.

Rise of AI

Within the last decade, Artificial Intelligen­ce or AI has become a relevant topic when it comes to technologi­cal trends. AI is efficient and effective in creating new business opportunit­ies in the digital age and better services, including shorter turnaround time, reduced errors, and personaliz­ed AIto-customer interactio­ns.

As it saw tremendous developmen­ts in 2021, AI and machine learning also became huge trends in software as a service (SaaS) cloud security services as these facilitate­d automated threat detection.

Based on FinancesOn­line, the popular SaaS currently represents the largest world market segment for public cloud service and is expected to reach $623 billion by this year at a compound annual growth rate of 18 percent.

Eastern Communicat­ions will continue to develop its SaaS products in the future to assist businesses in adapting to the ever-evolving digital environmen­t.

Future in the metaverse

The Metaverse refers to an expansive and immersive future vision of the internet. In particular, the metaverse is the vision of a digital universe that exists alongside and seamlessly blends with our actual universe.

The adoption of the Metaverse enables businesses to take work, recreation, shopping, and socializin­g to a whole new level. Highlighti­ng several sectors such as finance, real estate, constructi­on, and retail, metaverse could improve employee and client experience­s by transformi­ng traditiona­l business processes into immersive ones.

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CONTRIBUTE­D PHOTO

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