Quality mindset needed to be competitive: Lopez

MANILA – Trade Secretary Ramon Lopez said that a mindset of quality among Filipinos is necessary to build competitive industries and boost the competitiveness of products and services during the 21st Philippine Quality Awards (PQA) awarding ceremonies last 9 December.

“We want to instill in everyone that hindi na talaga pwede ang pwede na, and that we all need to strive for excellence. Through this award, we not only want to create a mindset of quality in every Filipino, we want to create a worldwide brand that benchmarks quality in every Filipino product and service,” said Sec. Lopez.

The PQA, administered by the Department of Trade and Industry (DTI), recognized three organizations for exemplary organizational performance: Southville International School

was awarded the Level 1 Recognition for the Commitment to Quality Management; the Department of Science and Technology Region II was awarded the Level 2 Proficiency in Quality Management; and the Philippine Heart Center won the Level 3 Mastery in Quality Management.

The trade chief also urged more organizations to strive for the PQA by starting with self-assessment and using the PQA Framework to address gaps and vulnerabilities in their organizations.

The Philippine Quality Award, established in 1997, is the highest national recognition for organizational performance. The award measures organizations in seven categories, namely leadership; strategy; customers; measurement, analysis, and knowledge management; workforce; operations; and results.

The PQA’s goal, according to Sec. Lopez, is to create a quality image for Filipino products and services. He said that this will be symbolized by the battle cry “Galing Pilipinas, Galing Kalidad.”