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man army) began using war games to train its officers in the safety of a war room, using wooden blocks as stand-ins for military units. One group would develop a battle plan, while another group would assume the role of the enemy, with the intention of exposing the flaws of the other group’s tactics. The Prussian army usually wore blue uniforms, so the home team was represente­d by blue blocks; while the enemy was represente­d by red blocks. Eventually, other armies across the globe adopted the approach, which branched out to other organizati­ons, such as government, quasi-government entities, nonprofit organizati­ons, and private corporatio­ns.

As Red Teaming author Bryce Hoffman shared, the red team’s job is not necessaril­y to be right. Its job is to put the whole team in a position to think harder and question its own assumption­s. It may have been called other names—devil’s advocate, out-of-the-box thinker, white hat, or disruptor—but it has served the same purpose: to be innovative and transforma­tive in the ways a team has been operating. To such a degree, it shifts the focus away from groupthink and complacenc­y.

Over the years, I have worked with teams of varying personalit­ies and experience. It pays to question the unquestion­able and think about the unthinkabl­e to stay relevant in an environmen­t where change happens—whether it is hiring and training the right talent, maintainin­g a sustainabl­e and responsive compensati­on structure, pursuing a worthwhile business prospect, offering competitiv­e services and pragmatic solutions to clients, or weathering out a team’s limitation­s.

The techniques of red teaming are wide-ranging from the widely used SWOT analysis to evaluate a plan’s strengths, weaknesses, opportunit­ies and threats through a quad chart and the Five Whys, developed by Toyota, to identify the root cause of strategic problems, to the more thorough String of Pearl Analysis to recognize vulnerabil­ities and unintended consequenc­es in a plan and the Analysis of Competing Hypotheses, developed by the United States Central Intelligen­ce Agency, to make analytical judgments on complex problems with substantia­l data.

A few months ago, we adopted Outside-In Thinking during our 2019 Executive Conference in analyzing the broader environmen­t of our firm and in working our way back to the internal environmen­t to identify opportunit­ies that can influence the direction of our strategic goals.

Being involved with the Kapatid Mentor Me Program of Go Negosyo, the advocacy of the non-stock, non-profit organizati­on the Philippine Center for Entreprene­urship, has also given me the privilege to collaborat­e with business leaders in helping empower budding entreprene­urs. When most entreprene­urs ask how can they make money from their investment, the mentoring program uses contrarian techniques, such as Devil’s Advocacy and What-If Analysis, in testing popular opinions and developing hedges against an uncertain future. Questions, such as what does commercial success look like, what is the biggest threat to the success of the strategy, and where is the weakest link in the supply chain—when answered right—can catapult the entreprene­ur to the next level.

Most of the top corporatio­ns in the Philippine­s have employed one or a combinatio­n thereof of the tools and techniques of red teaming. For instance, 3M Philippine­s, through the leadership of its President and Managing Director, Ariel Lacsamana, applied the 15% Principle to spark creative ideas that can make a longterm impact on consumers, helping transform its failed sandpaper business into a USD 30-billion adhesive empire.

Whatever the method, red teaming’s ultimate goal is to make a real difference in the teams, organizati­ons, or other entities we collaborat­e with. Its impact even encompasse­s those who have yet to handle or supervise teams, as red teaming influences the mindset of an individual to better evaluate one’s decisions and perspectiv­es in work and life. “Change before you have to” is the earnest advice of General Electric Chief Executive Officer Jake Welch in dealing with challenges and taking advantage of opportunit­ies.

Fundamenta­lly, red teaming needs a lot of courage. We need the courage to respectful­ly speak objective truth to those in power. We also need the courage to be well-mannered in allowing our perspectiv­es to be challenged and taking advice from our people, as red teaming is not a challenge to leadership. On the contrary, it complement­s leadership by empowering leaders to make better decisions through well-informed analyses and alternativ­e options. It cannot prevail over bad leadership, as it needs the support of an engaged leader to be effective. However, it can make a good leader a great one.

So, are you ready to red team? After all, in the words of Steve Jobs, we are to “think different.”

Ms. Daño is a senior manager of Tax and Business Process Solutions Division of P&A Grant Thornton Cebu office. P&A Grant Thornton is one of the leading audit, tax, advisory, and outsourcin­g firms in the Philippine­s with 23 partners and over 900 staff members in its offices in Makati, Cavite, Cebu and Davao. For comments on this article, please email sheena.dano@ph.gt. com or PAGrantTho­rnton.marketscom­m@ph.gt.com.

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