TESDA supports first IT-BPO trainers’ training in PH

Villanueva spearheads IT-BPO training to ensure industry competitiveness TECHNICAL Education and Skills the means for trainers to acquire Philippines is among the top global one of the largest IT-BPO providers Development Authority (TESDA) Dithe competencies required to capadestinations for outsourcing serwith operations in the Philippines, rector General Joel Villanueva anbly deliver training to IT-BPO stanvices,” he said. who have already completed the nounced a partnership with the Busidards. This is an important and “But industry growth can only Trainers Methodology 1 (TM 1), ness Processing Association of the necessary step in developing the be sustained if we have a steady an existing TESDA course that is Philippines (BPAP) to administer training infrastructure required to supply of talent and the trainers to intended to enhance training Trainers Methodology Plus (TM prepare workers for today’s jobs,” develop them,” Hernandez exskills. Plus), the first information technolohe added. plained. “The support of TESDA “The IT-BPO industry requires a gy and business process outsourcing Villanueva has played an active Director General Villanueva for different set of skills and a unique (IT-BPO)-focused trainers’ training and instrumental role in other proour goals, and particularly the TM environment that the trainers exprogram in the Philippines. jects undertaken by TESDA and Plus program, is testament to the perience in the program,” said

The program was launched at BPAP. “Working closely with BPAP productive relationship the indusDela Rama. “The role of TMPlus is the University of Makati, the prinover the years, I have seen the intry has established with its governto standardize training programs cipal partner Technical Vocational dustry’s exponential growth and imment partners for this purpose.” for trainers and produce wellInstitution (TVI) in rolling out TM pact. I have also witnessed how the Villanueva added: “The initial equipped trainers that will help Plus in the National Capital ReIT-BPO industry has continuously batch of TM Plus trainers taking employees realize their potential gion. Villanueva expressed optirecognized the significant contributhe course will in turn provide the in the industry. According to Dela mism for the partnership. tion of its talented workforce,” he same training to other batches, Rama, TMPlus will also be imple

“Among TESDA’s priorities are said. “TESDA will continue to help providing a multiplier effect and mented in TVIs in Visayas and Minprograms that enhance the skills of develop a dynamic generation of fuincreasing opportunities to receive danao before the end of the year. trainers and align them with the ture IT-BPO professionals to sustain IT-BPO-oriented training.” In 2011, the IT-BPO industry skill sets industry requires. It’s not the industry’s growth.” TESDA executive director for generated $11 billion in revenues enough to have people of producBenedict Hernandez, BPAP presplanning Maria Susan P. Dela Raand employed approximately tive capabilities. They must be givident and CEO, said that the indusma said the 30 trainees present 640,000 people. According to an en the right skills by capable traintry values its partnership with govduring the launch are among the industry roadmap, the industry is ers to become productive employernment, especially in the area of first batch of 900 enrollees. TM projected to employ 1.3 million ees,” Villanueva said. skills development. “Prospects for Plus will be facilitated by 12 TESFilipinos to become a $25-billion

“The TM Plus training provides Filipino talent remain bright. The DA-accredited trainers from Aegis, industry by 2016.