Future of digital marketing looks bright
ED MAPA is the CEO of Digital Arts Network, a member of TWBA. Previously, he was based in China as the Chief Innovation Officer of Havas Media China. The first media agency executive ranked among the Philippines’ top 15 creative directors, he shares with us his thoughts on the future of digital marketing and advertising.
Question: Can you tell us about the online TV phenomenon in China?
Answer: China is the largest smart phone market with the biggest number of Internet users in the world. With such scale and having around 40 percent of its population under 30, this generation has all but abandoned TV with more than half of its media time spent online.
More and more of the Chinese population are watching TV and films on mobile and PC. Unlike in the western world where online video watching is driven by short form or “snackable” content, China’s rising appetite is in the long form video and the market is consuming TV plays, variety shows and movie content like crazy.
Online TV (OTV) channels are the fastest growing channels in China with major players such as Youku-Tudou, Shohu and Tencent all in a mad and relentless pursuit in acquiring content and focusing on content exclusivity.
Q: Before becoming CEO, you were the Chief Innovation Officer of Havas Media China. What exactly were your innovation deliverables? Is there a framework that you follow to create something new?
A: As Chief Innovation Officer of Havas Media in China, my core responsibility was driving the transformation vision of “digital at the core” in the agency. Integral to that responsibility was creating the culture of creativity and innovation across offices in China.
I subscribe to the Agile approach—a concept that started as a software development technique—characterized by small functional and collaborative teams, creating projects in a short period of time, learning and replicating its successes quickly.
It was a system designed to make the agency adapt in the fast lane of “live moments” opportunities and because of its nature, demanded the use of technology and live stream data.
The output, in most cases, were ideas that have never been used and deployed.
Q: Fortune recently published habits of the US masses, stating that 71 percent watched some TV programs on their computers and 18 percent of people aged 18-29 cut their cable subscription in the past year. Do you see that trend happening in the Philippines?
A: More and more, people will have the power to choose what, when and how they want to consume content. This trend is already in our shores.
The latest Nielsen Cross-Platform Report has shown the emerging shift of Filipino digital users into a multi-screening behavior.
This shift, because of the proliferation of smartphones and PC’s, their choices are multiple and they want to be in control of their content.
In the same said report, the Philippines registered the second highest Internet TV penetration in the region after Thailand, watching TV content and movies via online sources such as video-on-demand. The demand for video content is rising and it is now up to the media and publishers to keep up and feed that content frenzy. If they are not able to provide this, then cutting of subscriptions will surely happen.
Q: One of the pain points of clients is that they interface with digital agencies separately from different massmedia suppliers. How do you see account handling in five years?
A: With digital media growing to be an integral part of today’s consumers and is rapidly moving as a mainstream channel, I believe that in the near future, the agency structure will evolve back into an integrated, single agency point of contact.
There is already a blurring of lines happening—media agencies offering creative services, creative agencies dipping into digital executions, digital agencies extending online to offline executions.
And as more marketers and brands get sophisticated in digital planning and are now able to adapt quickly, this evolution will trigger the demand to have one agency counterpart to help them navigate seamlessly across all channels.
Q: You recently signed up as the CEO of Dan, a relatively new digital agency of TWBA. Tell us what did you do to start up a digital agency? What will be your competitive advantage since there are already many digital agencies?
A: Digital Arts Network (DAN) has been the digital force behind TBWA/SMP for the past three years and established itself with a strong creative reputation by winning the country’s first Webby Award.
As DAN Manila office is integrated within TBWA/SMP- consistently ranked among the top awarded creative agencies in the country—we are in an exceptional position to be at the forefront of cross screen story telling in the Philippines.
Q: You were the first and only media agency executive ranked among the Top 15 creative directors of the Philippines. What work are you proudest of?
A: I have always been relentless in my pursuit of discovering new and innovative use of media to connect with consumers. And the works that do just that are the ones that I am proudest and privileged to have been part of.
1. The work done for Philippine Tourism circa 2010 that brought the use of “Search” into mainstream TV advertising
2. The campaign for Unilever’s Vaseline lotion that centered on a group of popular bloggers to endorse the brand, was the first of its kind and recognized the power of online celebrities in mainstream media.
3. The BPI adventure, which was the first online video in the Philippines to have used You Tube’s Annotative Technology in a campaign.
Moving into DAN/TBWA SMP, our vision is to infuse organic data in our creative building process. When this is combined with agency’s superior creative firepower, I am confident that the results will yield innovative cross screen campaigns that will benefit the business of our clients.
(Josiah Go is chairman of marketing training company Mansmith and Fielders Inc. For complete interview as well as his interview with other though leaders, follow his blog at www.josiahgo.com)