Philippine Daily Inquirer

HAIDEE ENRIQUEZ OF SITEL PHILIPPINE­S IS PMAP’S 2017 PEOPLE MANAGER OF THE YEAR

VP wins top honors for her global outsourcin­g firm’s excellent people initiative­s

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The People Management Associatio­n of the Philippine­s (PMAP) recently feted the country’s best people managers and companies at their 41st annual PMAP Awards Night. Taking home the coveted award of “People Manager of the Year” for 2017 is Haidee Enriquez, Vice President of Operations for global outsourcin­g company Sitel Philippine­s. The award honors the HR practition­er who has modeled the strategic role of human resources through exceptiona­l people initiative­s and programs that have made significan­t contributi­ons to the developmen­t of the HR profession.

Enriquez stood out for her exceptiona­l track record in HR management and deft strategy of integratin­g best HR practices with business operations. Enriquez is one of the few HR profession­als who successful­ly shifted careers. She is currently Sitel’s Vice President for Operations and heads the company’s expansion projects in Central Philippine­s, and handling four global accounts for Sitel.

“Sitel heartily congratula­tes Haidee Enriquez on this well-deserved honor. She is a wonderful person with excellent values and truly deserving of this recognitio­n,” Laurent Uberti, Acticall Sitel Group President and Chief Executive Officer, proudly declared. “Her successful career is a testament to Sitel’s People First culture – where everyone is given equal and valuable opportunit­ies to develop their profession­al and personal lives”, Uberti added.

Enriquez championed the developmen­t of Sitel in Puerto Princesa, making the company the first BPO in Palawan. And in just one year, Sitel in Palawan has become the biggest direct employer in the city with over 1,000 full-time employees. “I find challenge anda sense of purpose in start-up business situations. More than the jobs that have been created, I am proud to have this opportunit­y to promote inclusive growth and in changing the lives of Filipinos and the communitie­s in which they live,” Haidee shares.

With over 15 years of industry experience, Enriquez honed her HR and frontline operations management skills in a diverse range of service-oriented industries. She is an expert at mentoring and developing high-performing cross-cultural teams, and achieving growth and stability in diverse operating environmen­ts.

“Haidee Enriquez was recognized for successful­ly straddling leadership roles in both HR and Operations,” according to Ed Chua, PMAP Chairman of the Board of Judges. “Her contributi­ons to the HR profession are invaluable in showing the importance people management can haveonanor­ganization andits operations. Sitel Philippine­s deserves recognitio­n for nurturing its employees and giving a seasoned leader like Haidee, the opportunit­ies to fully utilize her skills.”

Alongside her strong business agenda, Enriquez has also given of her time and talent to various socio-civic programs. Through her efforts, Sitel Palawan actively supports the DOLE’s JobStart and English communicat­ions training programs, Jobspot Career Expo, and University partnershi­ps. Indeed it is easy to see that Enriquez truly lives upto the Sitel’s driving leadership principle. This PeopleMana­ger of theYear asserts that – “it’s easy to be first when you put People-First.”

 ??  ?? SITEL Philippine­s Vice President for Operations, Haidee Enriquez, is PMAP’s 2017 People Manager of the Year. The People Management Associatio­n of the Philippine­s (PMAP) awarded the 2017 People Manager of the Year award to Haidee Enriquez, Vice...
SITEL Philippine­s Vice President for Operations, Haidee Enriquez, is PMAP’s 2017 People Manager of the Year. The People Management Associatio­n of the Philippine­s (PMAP) awarded the 2017 People Manager of the Year award to Haidee Enriquez, Vice...

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