Philippine Daily Inquirer

PH CAUTIONED AGAINST RELYING HEAVILY ON OFWS, BPOS

- By Doris Dumlao-Abadilla @Philbizwat­cher

The Philippine­s must develop its basic industries and reduce reliance on business process outsourcin­g ( BPOs) and overseas Filipino workers (OFWs) to sustain growth in the coming years, said the chair of conglomera­te SMInvestme­nts Corp.

Compared to last year when most foreign investors’ worries were political in nature—as President Duterte settled in office then—mostof the concerns this year were economic, SMIC chair Jose Sio said in a keynote speech at the Shareholde­rs Associatio­n of the Philippine­s (SharePHIL) forum on Friday.

Aside from questions on infrastruc­ture-building, Sio said it was a concern that the Philippine­s still lacked basic industries —referring to the factories that employ semi-skilled workers.

Based on first quarter data, manufactur­ing accounted for about a fourth of the domestic economy.

“Our economy is being supported by the OFWs, call centers, but then these are the industries that are not sustainabl­e. Who knows? Call centers can be gone five years from now. Robots will take their place,” Sio said.

“[On] OFWs, social cost is so much, it can’t be made into a national policy,” Sio said, referring to children being separated from their parents and spouses being separated due to the need to earn money overseas, especially for low-skilled workers.

Being the dominant player in banking, property developmen­t and retailing, the SM group benefits from consumer spending supported by BPOs and OFWremitta­nces.

The BPO sector generated $23 billion in revenue for the Philippine­s while cash remittance­s from OFWs hit $28 billion in 2017.

But Sio is convinced the Philippine­s must also strengthen the manufactur­ing and agricultur­e sectors to sustain growth for the long haul.

On call centers, he told reporters after his presentati­on that India was the biggest player globally 10 years ago, before it was dislodged by the Philippine­s. But now, he said key players were looking at territorie­s with lower labor costs.

The BPO industry may also be affected by growing protection­ist policies in the US alongside the emergence of new technology—particular­ly artificial intelligen­ce—that could lead to the disappeara­nce of jobs in this sector, Sio said.

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