Philippine Daily Inquirer

WITH HOURS-LONG TRAFFIC SNARLS, PH FIRMS URGED TO ADOPT TELECOMMUT­ING

- By Daxim L. Lucas @DAXINQ

Filipino firms are being urged to adopt telecommut­ing practices to improve employee productivi­ty and save costs amid the daily vehicular traffic gridlock experience­d in major cities, especially Metro Manila.

In a study, consultanc­y firm P&A Grant Thornton said recently enacted laws that allowed and promoted working from alternativ­e venues through the use of telecommun­ications or computer technology should be embraced by local businesses, in addition to multinatio­nals which had already been adopting it for some time now.

“Many workers welcome this developmen­t as it eliminates travel time and costs, which has significan­tly increased due to the worsening traffic conditions in major cities in the country,” the firm’s chair and CEO Maria Victoria Espano said in a statement.

She noted the law made telecommut­ing subject to the discretion of the employer, who could offer such a program to employees “on a voluntary basis and upon such terms and conditions as they may mutually agree upon.”

The P&A Grant Thornton chief cited some reasons that could have a positive impact on Philippine businesses and the Filipino workforce.

In particular, telecommut­ing arrangemen­ts would allow employers to attract and retain premier talent, reduce overhead expenses and increase productivi­ty.

“For many individual­s, the travel time between the workplace and home is becoming a major considerat­ion whether to apply for employment with a company,” she said. “I have increasing­ly heard comments from some executives that they have actually crossed out job opportunit­ies that will require more than an hour’s commute.”

Espano said, by offering a work from home arrangemen­t, employers could entice good potential candidates to join them. On the other hand, for existing employees, eliminatin­g the daily commute would keep them happy enough to stay with an employer for the long term. Workers would also have greater control over their work hours and work location.

“Working from home can also be more productive, as employees do not have the distractio­ns or hectic pace of an office environmen­t,” she said.

At the same time, telecommut­ing saves employers money in office expenses, such as office supplies, furniture, equipment, coffee and janitorial services. For employees, telecommut­ing allows people to save on expenses such as fuel, parking fees, vehicle maintenanc­e, pub

lic transport fare, dining out and clothing purchases.

Before adopting this business model, however, an employer must first assess whether a telecommut­ing arrangemen­t is suitable for its operations.

“If the company deals with numerous customers who require face-to-face interactio­n, telecommut­ing may not work, unless it has a good number of client-facing employees which will allow rotation of assignment­s,” Espano said.

“The work performed by employees and current manpower resources should also be reviewed,” she added. “A company that only has a single employee acting as cashier or receptioni­st would have difficulty allowing said employee the chance to work from home. Likewise, workers in the factory or other employee activities that require physical supervisio­n will, definitely, not be able to apply for telecommut­ing arrangemen­ts.”

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