Globe reinvents everyday experiences
Food, water, shelter, clothing, Vitamin C, and a robust internet connection—in a pandemic-ridden world, these are our new essentials, especially since constant connectivity is continuously reinventing the way we live and work.
Recognizing this need is Globe, one of the country’s leading telco companies, and their response is to help “reinvent everyday experiences” for Filipinos everywhere, especially since most internet-dependent activities now happen in the safety of home.
“Today, Filipinos have better connectivity with truly proactive service here and abroad, powered by the largest mobile network and the fastest-growing 4G network in the country. More advanced technologies are also in place such as 5G and fiber plus pervasive network improvements,” says Issa Guevarra-Cabreira, Globe’s deputy chief commercial officer.
As the industry pioneer and leader in 5G technology in the Philippines, Globe recently launched its 5G roaming services in other markets such as the United Arab Emirates and Thailand. They are set to launch soon across Asia, the Middle East, North America, and several countries in Europe. The service is available to Filipinos traveling internationally, as well as subscribers of select foreign telcos visiting the Philippines.
With a faster 5G connection comes better access to data, and Globe has created new ways for their customers to put their connectivity to good use. In another pioneering move, Globe recently introduced data as currency in the Philippines through its latest innovation, GBs to Points.
Applicable to any Globe product, GBs to Points allows customers to soon start converting their unused gigabytes to Globe Rewards points via the Globe One app. For Prepaid subscribers, the conversion is 1GB = 1 Rewards Point; for Postpaid, 1GB = 10 Rewards points; and for Home Prepaid Wi-Fi, 3GBs = 3 Rewards points. GBs may be converted into points at any time within the promo validity or before the plan’s cutoff date.
Flexibility
Aside from connectivity, Globe is also offering Filipinos flexibility through the new GPlan with GCash. This mobile plan gives subscribers GCash credits, which they can spend for anything they want and need—whether it’s content subscriptions, shopping vouchers, or even home essentials like robot vacuums.
On top of that, planholders also receive generous data allocations, unlimited all-net calls & texts, free GoWiFi when in transit, three months of insurance coverage via GInsure from Singlife (with plan offers like GPlan with Device, GPlan Sim-only, and GPlan with GCash), and even unlimited teleconsultation via KonsultaMD.
“We know that our customers need mobile plans that fit right into their lifestyles and evolving needs. The GPlan gives them access to life’s many other opportunities and perks, giving them more power to reinvent experiences on their own and of those around them,” shared KD Dizon, head of Globe’s Mobile Business.
Access to better entertainment options online will soon be available to Filipinos, too— another new essential, given the fact that ECQ (enhanced community quarantine) Season 2 has made people re-realize the importance of staying at home. Next month, Globe Postpaid subscribers will be able to avail themselves of special viewing offers using the iQiyi app, one of the world’s leading online movie and video streaming websites for Korean and Chinese TV dramas, movies, variety shows, and Japanese anime. The mostly Asian content will be available using FREE and VIP versions accessible via iQiyi app or iQ.com. VIP subscription allows customers to get additional features like advanced episodes and no ads.
Free access
Globe at Home plans also offer other streaming options, with three months of FREE access to Amazon Prime Video, HBO GO, and Viu Premium. For gamers, customers can also enjoy Amazon Prime Gaming, which comes with the 3-month Amazon Prime Video access and offers in-game content for top games plus a selection of free games every month. To accommodate the necessary bandwidth for such services, Globe At Home is boosting its plans’ speeds so customers may enjoy a faster and robust connectivity experience, through the Unli Fiber Up plan with speeds of up to 100Mbps at only P2,899.
Medical coverage
More than reliable connectivity, customers are also covered with 3 months worth of FREE GInsure medical coverage for COVID 19 and dengue of up to P140,500. Globe At Home customers will also have access to free 3 months medical consultation through the KonsultaMD Family Plan. They get unlimited 24/7 access to licensed Filipino doctors through voice or video consultations, and will be able to receive e-prescriptions or e-lab requests via SMS or email as needed.
“We provide #ExtraCareAtHome for our customers so they can get the most enriching experiences given the current situation. That’s why we take the extra step in providing as much connectivity, health, entertainment and other essentials they need, while giving them peace of mind at home,” says Darius Delgado, Globe’s head of Broadband Business.
Globe’s extra care naturally extends to small and medium entrepreneurs, who highly need digital solutions. In partnership with the national government, Globe myBusiness has been assisting hotels, restaurants and cafes through the Safe Recovery Campaign. Taking the digital route accompanied by proper safety protocols has allowed the hospitality industry to slowly gain its momentum back.
Globe myBusiness also offers solutions and services such as Amber, which helps businesses engage better with their client base; Rush, which provides businesses with reward programs for their loyal customers; and, to ensure the health and safety of staff and guests, to offer KonsultaMD.
Moreover, Globe myBusiness has partnered with SGS, the world’s leading testing, inspection and certification company, to offer the Hygiene Monitored Program. This program is a global initiative that aims to ensure the highest hygiene practices within hotels, restaurants, cafes, and other places of business. An SGS HM mark is an assurance to the customer that the establishment practices the best food safety methods.
“Many business owners have been facing additional challenges since the start of the pandemic. Globe myBusiness is their partner in recovery and ensures their own customers’ safety as they resume operations,” says Maridol Ylanan, head of Strategy & Marketing, Globe myBusiness.
Future-proofing
For corporate customers, Globe Business continues to work with clients and partners to ensure that enterprise businesses run smoothly and securely, as they propel their digital transformation. Globe Business helps in future-proofing businesses through connectivity, Cloud, cybersecurity, and a host of digital solutions, meant to reinvent the concept of ‘anytime, anywhere’.
To help enterprises progress toward digitalization, Globe fully acquired cloud professional and managed services company, Cascadeo. This investment will help attain the highest level of professional and managed service capabilities for multi-cloud operations, guaranteeing extensive experience and knowledge in designing, architecting, building, migrating, and managing workloads and applications on the cloud.
Aside from its acquisition of Cascadeo, Globe also staked a claim on business applications and consulting company, Third Pillar—the Philippines’ largest Gold Partner of Salesforce, the world leader in CRM solutions. Through Salesforce, businesses can take advantage of cloud-based applications that allow them to automate B2B sales processes, leverage on AI to support customers, and more. With its expertise in CRM and impressive list of success stories, Third Pillar serves as a guiding hand for implementing best-in-class technologies that help Globe customers achieve innovation, sharpen their competitive edge, and generate growth in a digital landscape.
“Collaborating with leading tech companies like Cascadeo and Third Pillar can help our clients achieve their goals which in turn will make an impact on their customers. In everything we do, our aim is to support enterprises across the country as they reinvent their success and contribute to the nation’s recovery,” said Peter Maquera, senior vice president, Globe Business.
Looking at the bigger picture, Globe also recognizes the company’s role in preserving our deeply scarred environment. One of the greatest and most impactful risks humanity faces is the threat of climate change, and Globe continues to forge partnerships with government organizations and has committed to adopt frameworks like the Task Force on Climate-related Financial Disclosures to help address climate-related risks through science-based research, financial information, and disclosures.
Proactively investing in initiatives that create real and lasting social impact is a testament to the company’s commitment in creating a #GlobeOfGood. Through innovations like Globe Rewards, Globe One, and GCash, customers are given the power to take action as a digital citizen—able to participate in various initiatives including proper e-waste disposal, recycling, rainforestation, energy conservation, marine biodiversity, and minimizing single-use plastics.
“Actively participating in causes and increasing awareness on what’s happening around us will go a long way in creating a better world for everyone—especially after we survive this pandemic,” says Guevarra-Cabreira.