UPPING THE ANTE, ENSURING RELEVANCE
The COVID-19 crisis has created a heightened demand for outdoor spaces and parks. This will most likely still be the preference, even after the pandemic has come to pass. The outdoor orientation of our retail developments in BGC, particularly Bonifacio High Street, has been one of the strongest drivers for people to continue to visit and patronize our malls, seeing that consumers are more confident to shop and dine in open air spaces. For this reason, BGC has also become the preferred site of both local and global retail concepts for their flagship stores, as streetside or parkside establishments thrive.
The pandemic has undoubtedly thrown unforeseen and challenging disruptions on a massive scale. There is no literature or textbook that could have prepared us to deal with this.
Through the shared tenacity and creativity of our team, and the support of our partners, we are revealing resilience in ways that we never have before.
We are discovering anew through this crisis and adapting to change and new realities, constantly observing what is happening on the ground. We also keep an open line with our merchants, locators and our customers to understand their needs and work on quick-wins by addressing their pain points, as best as we can. We are learning new tools and skills to accelerate the company’s digital transformation, and in turn, stay productive and collectively work toward business continuity.